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Income StatementEssay Preview: Income StatementReport this essayBACHELOR OF HOTEL MANAGEMENTPROJECT REPORTSubmitted in fulfilment of the requirement of BHM programmeTopicDescriptive study on tracking customer delight and guest satisfaction in hotelsMARIA PRIYANKA RAVINDRANREG .NO:081401132SIGNATUREFACULTY ADVISOR :Mrs.Vidya PatwardhanPROJECT CO-ORDINATOR :Prof.Y.G TharakanPRINCIPAL :Ms. P.GopalakrishnanWelcomgroupGraduateSchool of Hotel Administration(A Constituent college of Manipal University)Valley View Manipal -576 104DISCLAIMERThe information contained herein.