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Recognizing Verbal Clutter: Four Steps to Shorter Documents Recognizing Verbal Clutter: Four Steps to Shorter Documents by Susan McCloskey (reprinted from New York State Bar Journal, November 1998, pp. 8-14 © 1998 Susan McCloskey) Clients despair. Judges complain. Secretaries roll their eyes and shudder. “This document is too long!” they insist. “Make it shorter!” When.
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