Essay On Zappos’ Customer Base

Essay About Superior Customer Service And Positive Corporate Culture
Pages • 1

Organizational Behavior – Zappos 2009 Zappos.com is an U.S. based online footwear retailer that began selling shoes in 1999, a time when there were few online footwear-only retailers. After nearly 10 years, the company has grown nationwide to an online superstore, with sales of over US$1 billion in 20081. Besides their unconventional growth strategy, they.

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