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Zipcar Case Study Zipcar Case Study Executive summary Zipcar provides a car-sharing service that members pay annual fees and usage fees and they use Zipcar service independently. Recently, late returning of cars has been a major problem of Zipcar operation. Through situational analysis, it was identified that Zipcar must find a way in its operation.
Related Essay Topics:
Customer BehaviourMajor Problem Of Zipcar OperationTime Return BehaviourZipcar Service