Mission and VisionEssay Preview: Mission and VisionReport this essayMission and VisionDaimler Financial Services is operating its business under the vision of “being the first-choice provider of financial services for our dealers and customers in close partnership with the automotive brands.”
In order to get succeed in this vision it is following the mission ofhelping to support sales and to contribute to Daimlers financial success, andcreating value added for our customers, our dealers, and our vehicle brands,Providing rewarding opportunities for our employees and communitiesBusiness unitsDFS offers five types of products and services to its customers:Financing -the company issues loans so that purchasers pay monthly installments due to the financing contract for obtaining ownership of the vehicles. Customers have right to pay through various down-payment schemes and financing period. DFSs most popular financing service is balloon-payment packages with monthly rates. These packages give two choices for the customers: at the end of the payment period customers can return the vehicles back to the DFS and finance the remainder loan or pay for it at once to keep the vehicle.
Ds has raised an additional interest rate for up to 6% of the total vehicle loan, but the current annual interest rate is $750 a year and can be upgraded to 60% the following year. DFSs are currently offering the following discounts:This service is based on a variety of factors, including our annual and yearly sales estimates and the financial position of our dealers and partners. These factors depend on our liquidity, profitability and the level of performance of our DFSs. The current number of DFS is only a starting point for DFSs to be developed. At this point we only have a limited inventory of the product and a limited amount of customer data. This is a starting point for us to be able to further our investment in DFSs and develop them in line with our market needs in the long term.
How do I apply for a future opportunity to receive an offer from a DFS company?
Visit the DFS website, and if you are interested in a DFS offer, contact the Company to apply and the Company will do its best to assist in submitting its own application. Once all DFS applications have been submitted, the Company will issue us a contract and we can expect to pay up and continue the service. We also invite the DFS owners and associates who have experience working with DFS to apply and receive a chance to participate in the future in developing the benefits to which this unique form of financing brings.
How much does it cost to have my DFS loan?
The amount you owe is determined by the total amount that DFS loans qualify for. If there is no other interest payment due, our loan will be paid on the first day of the month. The cost of my loan cannot exceed $20K. To be eligible to receive a new option loan, you must be at least 21 years old, are working in the USA and have a high level of proficiency in Finance, law, and related fields. If you have prior interest payments on an existing loan, your previous interest payment can easily be waived under the “interest plan fees” policy with your first loan. If you have a prior interest payment, you may consider a pre-existing loan.
You are responsible all your money for payments to the DFS. Please contact us at 878-928-8904 or 1-800-938-3330.
Can DFS companies provide insurance or legal services?
Paid by other insurance agencies, but please note that if you are insured yourself, not DFS, insurance may be obtained by an outside third party.
How do I obtain help?
DFS companies providing legal advice, training, and representation in support of a DFS plan should call their Customer Service Representative right from the time you file your DFS applications in the Company website and we will assist you. Please also include the following information during your application form about the following:• Your name, address, and telephone number;• Your date of birth and age;• Your name, address and phone number;• Your address, phone number, and e-mail address; and• (optional; the Company has provided you with your payment method as explained in the application form below):• If there is no other payment method that you agree to, we will contact you for you to choose the option to pay and will advise you regarding the option to pay and all legal issues.
The Application
Your application is complete, and the Company has sent you an electronic letter informing you if you want to make an application for a DFS plan. You will then need to fill out this form, write a proof of your current location and address, and be available at least 24 hours prior to the closing day. In addition, you will also need to fill out an Affidavit of Assets and Liabilities and a copy of your current Social Security Number, if applicable. Your DFS Plan will run for 4 years and may require a renewal once all DFS and Income and Related Issuers have been paid.
As soon as you sign up for a plan, you will be provided with the required information via your Affidavit of Assets, Credit Suisse Card number, and you will be required to upload a completed Affidavit of Assets, Credit Suisse Cards number, and Financial Statement of assets to the Creditor Data Center on file here. By continuing to sign up to our plans, you will be sharing information with your Affiliates, who will then provide you with new data which can be used by us to verify your financial status, and, upon completion, can be used (as provided by our Affiliates) to determine eligibility for our DFS plans. To do so, your Affiliates will sign the relevant forms and provide them to a DFS Commissioner, and in doing so they will present to the Commissioner an additional copy of your DFS Identification Number by the end of May 2014.
Additional Contact Information
The DFS Commissioner for a particular DFS Plan (the “Commissioner”) will contact you by email via the Company Website by March 1, 2015 to provide additional information about our plans.
Our DFS Plan Overview
Our DFS Plan is an easy to use and easy to update version of our current plan that is updated daily and is designed for business and government use. Additionally, we have published this information online in our Annual Report on Form 10-K filed with the Securities and Exchange Commission on January 15, 2010, which provides an overview of how our DFS Plans are designed, used, and maintained.
We believe that any DFS plan application that was made available by a customer and it was not approved by a DFS Commissioner for use by a Department of Defense or any other Government Entity in this Agreement under any circumstances (including without limitation, with respect to a DFS Plan), or a business, agency or class of entities that has received a prior DFS Agreement from the same holder of the Plan, should be considered approved, for purposes of compliance with Article 7, Section 4 of this Agreement. In addition, unless otherwise stated, no other person or entity is permitted by the DFS Commissioners to make an Application for Use of Certain Government Entities or any other government entity in the State under this Agreement to use this Agreement as a sole source for information on specific government entities to which this Agreement applies to be subject. The DFS Commissioner’s sole source for Information must be through any other means, including by submitting to any Service
What’s next?
Now you can make this exciting dream a reality!
More information on DFS here:
Leasing. In leasing customers have to pay for using the vehicles and return them to the DFS when the usage period finishes.Insurance – offers for coverage of Daimler production facilities in different kinds such as motor insurance, GAP insurance, payment production insurance, and etc.
Fleet management -includes vehicle maintenance, driver management, speed management, safety and health management.Investment products and credit cards – are provided in the selected markets and are offered in close cooperation with Daimler Group auto brands. Moreover, Mercedes-Benz Bank offers various types of banking products such as savings plans, daily cash accounts, fixed interest rate accounts, deposit products in Germany.
StrategyDFC as a customer relationship focused company strives to make a long term network with its customers by gaining new customers and raising the loyalty of existing ones. It offers loyalty programs such as addressing to the customers before their contracts over the deadline and they get “offer to loyalty”. This table presents other types of customer satisfaction orientated programs of DFS.
*Its share in the total revenue of Daimler:2008 (9%), 2009 (15%), 2010 (12%)In 2008 The Daimler Financial Services was awarded for the high quality of customer and satisfaction in the certain countries such as Germany, US and UK.