Essay Preview: M&S
Report this essay
TNS, a leading global provider of market information, has unveiled Marks and Spencer as Britains favourite retailer. 15,000 TNS FashionTrak consumer panellists were asked to nominate their favourite shop to visit, across all markets; M&S was the resounding winner with 8.7% of the total vote.
M&S showed particular strength and popularity among the over 55s achieving 14.4% of votes, reflecting both the loyalty of this age group and the powerful heritage of the M&S brand. ?
Fiona Bell, business director of TNS FashionTrak, comments: “The broad targeting of the product offering, together with the wide distribution of its outlets, are key factors in M&S winning this award. Despite recent criticism, it is clear that the store remains an institution and holds a special place in the hearts of the British public.” ?
The research also shows that Asda was Britains second most popular store with 5.8% of the vote followed by Debenhams, Tesco and Next respectively. There were differences of opinion between women regionally – whilst those in Scotland, the Midlands and the South all favoured M&S, those in the North opted for Asda. Younger shoppers (under 35s) who are more fickle in their purchasing habits, prefer retailers who focus on entertainment and high fashion, short-listing stores including HMV (4.1%) and Topshop (2.5%).
The research was conducted to determine the winner of the ÐRetail Brand of the Year award, which was presented to M&S at last nights Retail Week Awards ceremony at the Grosvenor House Hotel, London (17th March 05).
About TNS:
TNS is a leading global provider of market information. We collect, analyse and interpret information