Final Exam Case
Week 9 Final Exam Case
Webster University
HRDV 5630
Use the Force Field Analysis or the Differentiation & Integration diagnostic model from Chapter 5 in the text to explain what is happening in this case. Include the appropriate chart/table.
The Force Field Analysis is a useful decision-making technique that in this case will help Mr. Shapp in making a decision by analyzing the forces against a change that in this case is the management with their old drill-sergeant style leadership and will help him to communicate the reasoning behind his decisions.
DRIVING FORCES
(POSITIVE FORCES FOR CHANGE)
RESTRAINING FORCES
(OBSTACLES FOR CHANGE)
Self-managed work teams
Building relationships, open communication channels, and the use of problem-solving techniques
Encourage education to produce vision driven market leaders
High performance work systems
Managers and supervisors need to adapt to the changes or faced the consequences
Transformation of slow moving bureaucracies
Confrontational labor management relations
Managers and supervisors have old drill sergeant style leadership with little education just many years of experience
High turnovers