Good Samaritan Services: Executive Summary
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Introduction
Good Samaritan Services (GSS) is a national volunteer agency providing geriatric health services. It is funded by both the United Way and fundraising activities, and Mr. Jennings was hired as a consultant to increase course enrollment, but has not met his goal as yet. GSS is suffering from a lack of direction and unity. There is also financial uncertainty of the branch which may result in the cancellation of a presentation by the lieutenant governor. GSS needs to restructure the organization with better leadership in order to produce a positive financial result.
Recommendations
It is recommended that GSS reorganize to have a clear structure of leadership. The new leadership should focus on increasing the motivation of everyone involved, including volunteers and clients. This will result in a positive environment, which will lead to more referrals and more revenue.
Implementations
Short Term 0-3 months
Ð*Hire an accounting service in order to ensure the financial accuracy of all reports.
Ð*Restructure the organization, including a temporary branch manager to establish a chain-of-command of command structure.
Ð*Establish a donation box at the gala event to boost revenues in the short-term.
Ð*Discuss solutions with bank and set up payment plan.
Medium-Term (3-6 months)
Ð*Adhere to deadlines set in letter.
Ð*Plan and attend motivational retreat in order to reiterate the mission statement, mandate and focus of the organization.
Ð*If Mr. Jennings is unable to perform his duties he should be released.