Internet Service Analysis
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A High-Speed Internet Services Analysis
for Companion Pets, Inc.
Prepared for
Dr. Stephanie Lyncheski
University of Phoenix
COMM 208
Business Writing Essentials
Prepared by
Ellen M. Robertson
May 18, 2004
University of Phoenix
Phoenix, Arizona 85000
May 11, 2004
Dr. Stephanie Lyncheski
Instructor
University of Phoenix
COMM 208 – Business Writing Essentials
Phoenix, Arizona
Dear Dr. Lyncheski:
Here is the report that you requested in April exploring different Internet and email providers that would be essential to Companion Pets, Inc.
Companion Pets, Inc would benefit by upgrading to a high-speed Internet connection, providing a valuable asset to the company. To increase:
Networking
Productivity
Teamwork
Communication
Future Expansion
The information provided within this report will provide a comparison and cost-effectiveness to assist in your decision. Research was compiled through on-line sources, printed information and personal interviews with representatives of Cox Communications, as well as others involved in the Internet and email services.
Thank you for giving our research team an opportunity to provide you with this service. We appreciate the chance to apply our research experience and help you decide the best Internet and email services for company. If you have any questions about the material within this report, please do not hesitate to contact any of the team members.
Sincerely,
Ellen M. Robertson
[email protected]
Table of Contents
Letter of Transmittal
Executive Summary
Introduction
Purpose
Scope
Assumptions
Methodology
Limitations
Criteria
Cox Communication
Company Background
Installation
Equipment
Cancellations/Limitations
Qwest DSL
Company Background
Installation
Equipment
Cancellations/Limitations
DIRECWAY Broadband
Company Background
Installation
Equipment
Cancellations/Limitations
Conclusions and Recommendations
References
Appendix A: Comparison Chart
A High-Speed Internet Services Analysis
for Companion Pets, Inc.
Executive Summary
Companion Pets, Inc. should provide the office with high-speed Internet access.
This report has investigated three widely known Internet providers.
Cox Communications
Qwest DSL
DiRECWAY Broadband
These companies offer a wide variety of Internet and email services, which will enhance Companion Pets, Inc., allowing fewer interruptions, provide a teamwork network and enhance direct communication connections with less disruption of productivity.
Economically, the utilization of one of these three services would eliminate additional telephone lines, faster communication, and over-all lines of teamwork through direct communications.
Dial-up services are jumping on the highway at the same time going to the same place causes traffic jams. Each employee would wait his or her turn before getting the information that is required. Dial-up Internet connections are connected by feeder roads – routers and switches – that flow on to the main highway. If these routers and switches are jammed with traffic the company is stuck in gridlock. (Internet-Speed-Guide, 2004).
Communication is the key to any business success. Unless potential clients and customers are aware of the business, they will not have the information to contact or to purchase products. In this report, this team will discuss those tools, as well as planning guidelines, to facilitate the key element to communication.