VodafoneEssay Preview: VodafoneReport this essayHow are you today?VodafoneIntroduction•Vision•The History of Vodafone•Key Performance Indicators•Strategy•Services Portfolio•Environmental Scanning•The Future•Questions?What is Vodafone about?•Vision for the future•Interest in the customer•Staff orientated•Results driven•World wide philosophyThe Vodafone Vision•To be the worlds mobile communications leader — enriching customers lives, helping individuals, businesses and communities to be more connected in a mobile world.
•Our customers use mobile communications to make their lives richer, more fulfilled, more connected. They will choose Vodafone because it is the best experience they can find.
•Through our leadership, our scale, our scope and our partnerships, Vodafone will bring online mobile services to the world.•Vodafone will lead in making the mobile the primary means of personal communications for every individual around the world.Vodafone Customers•Vodafone customers have chosen to trust the group.•In return, Vodafone must strive to anticipate and understand their needs and delight them with the services provided.•Vodafone value customers above everything else and aspire to make their lives richer, more fulfilled and more connected.•Vodafone must always listen and respond to each of its customers.•Vodafone will strive to delight customers, anticipating their needs and delivering greater quality and more value, faster than anyone else.Vodafone Employees•Outstanding people working together make Vodafone exceptionally successful.•Vodafone seek to attract, develop, reward and retain outstanding individuals.•Vodafone believe in empowerment and personal accountability.•Vodafone staff enjoy what they do.•Vodafone believe in the power of its teams.Passion for results•Vodafone is action-oriented and driven by a desire to be the best.•Vodafone is committed to be the best in all they do.•Vodafone staff play their part in delivering results.•Vodafone seek speed, flexibility and efficiency in all that it does.Passion for the World•Vodafone will help people of the world to have fuller lives — both through the services it provides and through the impact it has on the world around it.
•Vodafone recognise the responsibilities that accompany the growth the group has achieved.•Vodafone will be a force for good in the world.•A spirit of partnership and mutual respect is critical in all of its activities.Key Performance Indicators•Customer Growth at strongest for 3 years•Over 4.3 million organic net additions in the quarter ended 31 December 2003, increasing customer based to over 130.4 million•Increased ARPU (average revenue per user)UK пє± ÐЈ2 to ÐЈ299Italy п‚ п‚ЈпЂÒп‚ пЃÒпЃЇп‚ пЂ п‚ЈпЂÑ-пЂµÐ¿Ð‚â„-пє±Germany: stable•Data revenues have increased by 2% (from 13.9% to 15.9%)•Vodafone Group has currently 125m customers•Vodafone Live — Currently 4.5m usersVodafone are a First Tier Multinational CompanyOperating Profit / Loss•Group has operated at a loss for last three years, due to expansion of activities2001: ÐЈ6,989m
,3.11% from Ј7,521m in 2004•Vodafone Group revenue is projected to be less than 7% ($8,500m) by 2021.
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пЂÑпЂÑОVodafone Live is committed to providing the best of the best for Vodafone in Australia and around the world to make Vodafone customers the best of their lives.²™, ¬²™, ¬²™, ¬²™, ¬²™, and ¬²™ customers will be provided with an automatic rebate, a 3 year subscription license deal, and access to Vodafone products for an exceptional 10 months.п,²,™,™, ¬²™,™,™, ¬²™,™,™, ¬²™,²™, ¬²™,²™,¨¬ ´Ñ”±Ð¿Ð¿Ð¿Ð¿Ð¿Ð¿¾Vodafone Live delivers the top 3% of daily delivery of Vodafone services and delivers it for a high-quality delivery experience across a wide range of products.
¬²ÑппЧ¿§¾Ð´¿·žÐ·žVodafone’s product portfolio consists of Vodafone’s major line of Vodafone products.²™,¬¿Ð¿§¿Ð˜ƒ¿µÐºžVodafone Live