Professional Resume
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SUMMARY
Dedicated, results-driven management professional with proven success in process planning and implementation, proposal development, and project management. An analytical problem-solver with an emphasis on quality and a can-do attitude. Known for building high performing teams and accomplishing goals in a fast-paced, deadline-driven environment.
PROFESSIONAL EXPERIENCE
NEVADA SYSTEM OF HIGHER EDUCATION, Las Vegas, Nevada
State agency responsible for managing a system of eight higher education institutions in Nevada
Information Technology Technician
Independently researched and resolved PC hardware, software, and network related issues for an organization of approximately 100 personnel, managing more than 100 incidents per month.
RIVERSIDE PUBLISHING COMPANY, Itasca, Illinois
$120 million publisher of educational and psychological assessments
Project Consultant
Managed a staff of three coordinators to develop, maintain, and report an aggregated schedule of product development proposals and projects. Developed publishing proposals securing more than $20 million in project funding.
Scheduling Project Manager
Managed a staff of three coordinators to develop, maintain, and report an aggregated schedule of product development proposals and projects. Developed publishing proposals securing more than $20 million in project funding.
* Increased revenue potential by more than $200 million and doubled product approval and funding in 2004 by developing and implementing an improved publishing proposal development process.
* Improved efficiency by 25% and reduced time-to-market by implementing a Stage-Gate® process (a widely accepted phased implementation methodology) for product approval and development.
* Increased productivity of an under-performing team by motivating personnel with challenging, achievable goals and by aligning personal skills and goals with team objectives.
ACUITY LEARNING, INC., Las Vegas, Nevada
Educational assessment consulting company
Systems Manager
Designed, installed, and maintained technology for start-up company at five office locations across two states. Organized all proposal efforts.
* Expedited early readiness and productivity of a start-up company by implementing a complete IT and communication solution on a limited budget, within one month of hire date.
* Minimized travel expenses by troubleshooting and maintaining software and hardware remotely using remote desktop protocol and video conferencing capabilities.
INNOVATIVE E-SERVICES, Las Vegas, Nevada
Provider of multimedia services, proposal support, web design, and desktop publishing
Sole Proprietor
Provided multimedia consulting, web design and document production support to a variety of clients in fields ranging from environmental consulting to educational assessment.
* Ensured on-time publication of quality research-based products by collaborating with more than 20 subject-matter experts across the country and coordinating the production activities of editors, artists, desktop publishers, photographers, and manufacturers.
* Reduced life cycle of a military land acquisition project by six months by streamlining the authoring and review procedures of 10 companies, government agencies, and other cooperating agencies.
CTB/MCGRAW-HILL, Monterey, California
Publisher and industry leader of K-12 achievement tests; Fortune 500
Proposal and Support Staff Manager
Led and mentored a team of three Proposal Coordinators, three Staff Assistants, a Contract Coordinator, and a Business Analyst to fulfill proposal requirements and National Accounts operations.
* Received the 2000 Outstanding Contribution award for exceeding increasingly challenging revenue goal by 22% with a proposal success rate of 92%.
* Maintained the highest level of team performance by training and retaining a top-notch staff