Jeff Bezos Test
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We believe the single greatest risk of doing business in India its bureaucracy, or babudom. The babudom employs many more people than necessary and it is unproductive. MAYBE INSERT BABUDOM BACKGROUND INFO HERE. American businesses like to get things done quickly. They typically believe that as long as they pay for something, they should receive it immediately or at a set time. If they do not get what they want, when they want it, they get aggressive. This is not how people do business in India. Typically, companies have to file a large number of papers with the government and processes can take years to complete.
WHY 1: The Indian bureaucracy will cause delays in the completion of a companys projects. In other words, companies may lose time and money. They need to be aware that it may take years before they are able to do business in India. Bureaucrats do not have a vested interest in American business and often do not care how long it takes to get something done. For example, the bureaucratic process in India can be compared to the DMV in America; it takes an excessive amount of time to do anything, the employees are not friendly to the customers or each other, and there is an array of forms to fill out before anyone can make any progress.
WHY 2:
WHY 3:
HOW 1: The bureaucracy will cause delays in the completion of a companys projects by making it difficult to process the necessary forms. A company will have to speak to many people in a single administration building before they can get what they want. They will be required to fill out many different forms Ð- sometimes in the hundreds. Ramon Roy, a former employee of American Express in India, said that he had to visit twenty-five people and sign his name 119 times to open a service center in India.
HOW 2: Indians often communicate a negative response by endless stalling, instead of saying “no.”
HOW 3: BlahÐ
PROPOSAL 1: To save time and avoid bureaucratic hurdles, contact your governments appropriate