Essay About Individual Employees And Writers Of The Reports

Ethics in Business
Essay title: Ethics in Business
From a business perspective, working under government contracts can be a
very lucrative proposition. In general, a stream of orders keep coming in,
revenue increases and the company grows in the aggregate. The obvious
downfalls to working in this manner is both higher quality expected as
well as the extensive research and documentation required for government
contracts. If a part fails to perform correctly it can cause minor
glitches as well as problems that can carry serious repercussions, such as
in the National Semiconductor case. When both the culpable component and
company are found, the question arises of how extensive these
repercussions should be. Is the company as an entity liable or do you look
into individual employees within that company? From an ethical perspective
one would have to look at the mitigating factors of both the employees and
their superiors along with the role of others in the failure of these
components. Next you would have to analyze the final ruling from a
corporate perspective and then we must examine the macro issue of
corporate responsibility in order to attempt to find a resolution for
cases like these.
The first mitigating factor involved in the National Semiconductor
case is the uncertainty, on the part of the employees, on the duties that
they were assigned. It is plausible that during the testing procedure, an
employee couldnt distinguish which parts they were to test under
government standards and commercial standards. In some cases they might
have even been misinformed on the final consumers of the products that
they tested. In fact, ignorance on the part of the employees would fully
excuse them from any moral responsibility for any damage that may result
from their work. Whether it is decided that an employees is fully excused,
or is given some moral responsibility, would have to be looked at on an
individual basis.
The second mitigating factor is the duress or threats that an
employee might suffer if they do not follow through with their assignment.
After the bogus testing was completed in the National Semiconductor labs,
the documentation department also had to falsify documents stating that
the parts had surpassed the governmental testing standards. From a legal
and ethical standpoint, both the testers and the writers of the reports
were merely acting as agents on direct orders from a superior. This was
also the case when the plant in Singapore refused to falsify the documents
and were later falsified by the employees at the have California plant
before being submitted to the approval committees (Velazquez, 53). The
writers of the reports were well aware of the situation yet they acted in
this manner on the instruction of a supervisor. Acting in an ethical
manner becomes a secondary priority in this type of environment. As stated
by Alan Reder, . . . if they [the employees] feel they will suffer
retribution, if they report a problem, they arent too likely to open their
mouths. (113). The workers knew that if the reports were not falsified
they would come under questioning and perhaps their employment would go
into jeopardy. Although working under these conditions does not fully
excuse an employees from moral fault, it does start the divulging process