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Case study of college student #8211: a second-year student from a school in South Dakota, who had no qualifications to work as a professional photographer, submitted a “personal study” to pursue her job at the local college.
The “personal study” was about working at a professional library
In fact, the student wanted to pursue a professional internship. Before signing the “personal study,” she was called on for a test. The test included questions about, “Which camera is better, one of which is better (but there are more or less identical versions) and which of other camera is better for the test: a DSLR, a Sony, an HTC, a DSLR with the same sensor (eg. Canon 2D, or Nikon D2), or a Sony.”
As with any course of study, the final exam was sent to each of the following four “precursors,” which the student submitted as their own.
For the entire second year of the internship at a college, each student was required to fill out an online “documentation” along with his/her “test questions” at local professional schools in which he/she “laid out some relevant facts on his/her position and goals on this internship.
The documents were reviewed, with one exception. The student submitted a complete outline of what he/she wanted the internship to look like, by applying to one or several local professional schools and receiving an explanation from two local Professional Directors. However, in order to be eligible for the internship, the student had to meet a number of requirements: 1) he/she could prove that he/she was eligible. In his/her decision, professional directors could only find out if they were currently in the area. In addition, they were not able to disclose who worked in that area, or any other specific information as required. Only one of the four professional Directors could have asked the Student to submit these questions, so the Student was asked to identify
3) The Application to the Professional Directors was considered by the University. (C) In the event the student requests a request for an internship, the Student may request one of several other, similar work opportunities. Such opportunities are offered by the Office for Social Science and Social Management, the Association of Professional Services for Professional Lawyers, or the Professional Counseling Program. The deadline for applying is April 30, 2019. 673. Application process. A student may submit an application to the Office of Social Science and Social Management which would, as specified by the Student, include: 1) an explanation that he/she was seeking employment with a local professional-legal organization, or that the student is an applicant and that he/she has received an e-mail from the organization describing his/her employment with that organization, or 2) an entry to the Student’s application address (e.g., E-mail address, e-mail address, Fax, phone number, and a short description of the organization) and details about the student’s academic, student life, legal work, and other requirements to be pursued under a professional-legal internship. In addition, this application may be submitted in person by the Student in person, with or without paper copies of the student’s college transcript.
By submitting an application to the Office of Social Science and Social Management, it is deemed to cover: (A) the application language used to identify student opportunities by both the academic record, personal information of applicant, and personal information as defined elsewhere in this section; (B) all relevant relevant administrative records; (C) information in a format for the Student’s personal or legal life; and (D) in the form of a letter or electronic message from the Student.
- On the next page, see § 673(B) For obtaining an internship, an appropriate person who is not an attorney or licensed as such may have one or more relevant professional-legal services listed. Also included in the application for job or employment experience for the professional-legal professional who is referred to in the application as “E-mail Address,” and for the job-related inquiries that an employer provides the student, that an applicant may provide to an applicant in return for an internship at an agency that is not an attorney law firm, and that the applicant provides such services in connection with an initial interview or review. The specific purpose and duration of an internship may be discussed with the applicant.
- In accordance with the general rule of practice, an employer may not disclose that a student is a student for employment (such as by a public employee, by an official, or as part of the workforce for purposes other than an agency under the Federal Fair Labor Standards Act) based solely on the student’s actual or perceived job performance.
- On the next page, see § 673(C).
- Case study of college student #8211: a second-year student from a school in South Dakota, who had no qualifications to work as a professional photographer, submitted a “personal study” to pursue her job at the local college.
The “personal study” was about working at a professional library
In fact, the student wanted to pursue a professional internship. Before signing the “personal study,” she was called on for a test. The test included questions about, “Which camera is better, one of which is better (but there are more or less identical versions) and which of other camera is better for the test: a DSLR, a Sony, an HTC, a DSLR with the same sensor (eg. Canon 2D, or Nikon D2), or a Sony.”
As with any course of study, the final exam was sent to each of the following four “precursors,” which the student submitted as their own.
For the entire second year of the internship at a college, each student was required to fill out an online “documentation” along with his/her “test questions” at local professional schools in which he/she “laid out some relevant facts on his/her position and goals on this internship.
The documents were reviewed, with one exception. The student submitted a complete outline of what he/she wanted the internship to look like, by applying to one or several local professional schools and receiving an explanation from two local Professional Directors. However, in order to be eligible for the internship, the student had to meet a number of requirements: 1) he/she could prove that he/she was eligible. In his/her decision, professional directors could only find out if they were currently in the area. In addition, they were not able to disclose who worked in that area, or any other specific information as required. Only one of the four professional Directors could have asked the Student to submit these questions, so the Student was asked to identify
3) The Application to the Professional Directors was considered by the University. (C) In the event the student requests a request for an internship, the Student may request one of several other, similar work opportunities. Such opportunities are offered by the Office for Social Science and Social Management, the Association of Professional Services for Professional Lawyers, or the Professional Counseling Program. The deadline for applying is April 30, 2019. 673. Application process. A student may submit an application to the Office of Social Science and Social Management which would, as specified by the Student, include: 1) an explanation that he/she was seeking employment with a local professional-legal organization, or that the student is an applicant and that he/she has received an e-mail from the organization describing his/her employment with that organization, or 2) an entry to the Student’s application address (e.g., E-mail address, e-mail address, Fax, phone number, and a short description of the organization) and details about the student’s academic, student life, legal work, and other requirements to be pursued under a professional-legal internship. In addition, this application may be submitted in person by the Student in person, with or without paper copies of the student’s college transcript.
By submitting an application to the Office of Social Science and Social Management, it is deemed to cover: (A) the application language used to identify student opportunities by both the academic record, personal information of applicant, and personal information as defined elsewhere in this section; (B) all relevant relevant administrative records; (C) information in a format for the Student’s personal or legal life; and (D) in the form of a letter or electronic message from the Student.
- On the next page, see § 673(B) For obtaining an internship, an appropriate person who is not an attorney or licensed as such may have one or more relevant professional-legal services listed. Also included in the application for job or employment experience for the professional-legal professional who is referred to in the application as “E-mail Address,” and for the job-related inquiries that an employer provides the student, that an applicant may provide to an applicant in return for an internship at an agency that is not an attorney law firm, and that the applicant provides such services in connection with an initial interview or review. The specific purpose and duration of an internship may be discussed with the applicant.
- In accordance with the general rule of practice, an employer may not disclose that a student is a student for employment (such as by a public employee, by an official, or as part of the workforce for purposes other than an agency under the Federal Fair Labor Standards Act) based solely on the student’s actual or perceived job performance.
- On the next page, see § 673(C).
- Index/BusinessCup Corporation Case StudyAmy VyasCase 11-3CASE OVERVIEW CUP Corporation is an insurance company with different product line such as health, life, property, casualty and automotive insurances. Companies world wide operations and activities was take over by another major insurance corporation. Over the past 10 years of service, CUP has been on the growing with 25% in the insurance industry. This European based company had series of acquisitions to widen their product line and had goal of growing internally to fulfill expansion needs of its market. The company experienced sudden deflation in growth of the policies during the year of 1995 and after. The growth rate decreased from 9.5 percent to 4.8 percent. The factors that affected in declining growth were economic climate, unemployment, stagnating real income, higher government taxes, increasing competition and many more. The major issue that company faced was the dissatisfaction of the customers for their inquiries and was in desperate need to create customer care center(CCC) for solving customer’s problem with better solutions. Without CCC department customers would have to wait hours till they get the right agent to speak with and solve their problems conveniently. Company requires professionally trained representatives to answer customers questions to increase company’s credibility. Company decided to use one phone number for all the product line which will be convenient for customers to call on and get solutions for their problems. To figure out the solution to their problem, the company reported that the lapse rate- which is the number of customers canceling contracts in comparison with the total number of contracts. The metaphor that was used to represent lapse rate was leaking bucket which overflows with new customers, while it leaks out at the same time. QUESTION 1As an advisor to the project manager, Derrick Westmuller, what set of measures would you recommend? To achieve positive outcome from the CCC project, the project manager should consider using balance score card system and its measurements. The measurement consists financial, customer, internal and learning growth. Financial measurement explains that the organization has developed appropriate system to measure company’s financial performance. As mentioned in the case, insurance industry has been experiencing declining in the growth compare to other companies. The main objective of the corporation was to increase its income on insurance premiums, this can be achieved through revenue growth measurement. Other measurements that could be beneficial are measuring return on assets, probability, cutting expenses, cost per exception. The corporation has suffered high lapse rate, as mentioned earlier lapse rate means high number of customers canceling contracts compared to the total number of contracts. Customers complained on their problems not getting solved easily and they were not able to talk to agents with their problems. To rectify the problems, company made the project to create customer care center, which will provide customers with one number for all the product lines. It will be beneficial for the satisfaction of the customers as they will able to reach representatives directly who will solve 70-80% of the problem and remaining 30-20% complex problems will be solved by experts. Internal business process of the CUP aimed to provide customers with better service through customer care center. Companies must strike a balance external measures, such as customer satisfaction and measures on internal business process such as manufacturing yields. To maintain the balance between providing 24 hour of customer service and selling product lines, company wanted to keep CCC externally as their agents saw it as a threat. The center would be established outside the existing organizational structure of CUP, which means that it would not be part of any of the product lines or operating divisions. This would make it possible to sign more flexible employment contracts.
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