Reult of Bpo Satisfaction in Banking Industries
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[pic 1] Colegio de San Juan de Letran COLLEGE OF BUSINESS ADMINISTRATION AND ACCOUNTANCY Human Resource and Development Management1st Semester, A.Y. 2017-2018For Job Banking Employees:Survey Tally: (Rosarda , Ana Dominique)QUESTION 3: What is the main reason for Job banking employees to quit their job?Lack of Benefits: affecting employees’ overall work performance, and impacting companies in lost productivity and reduced employee retention. 15Lack of Motivation: level of energy, commitment, and creativity that a companys workers bring to their jobs.6Colleagues: lack thereof, of workplace relationships can have an immense impact on workplace performance and ultimately, the success of a career and one’s livelihood. (toxic, being disrespected and stressful) 5Employee Empowerment: empowered employees is that they take on more responsibility within the company.2Job Opportunities: Other job opportunities may have competitive salary packages, better opportunities for job growth and gaining knew job work. 11Employee Policy in the office: When the change to employee policies is viewed as disciplinary or reactionary, the result is often disgruntled employees who are resistant to change0[pic 2]QUESTION 4: What is the main reason for Job banking employees to stay their job?Stability: Added benefits and the work is usually continuous.8Challenges: Knowing that the partner with some pretty innovative companies with products and projects that are changing the world as the employees know it.3Work – life Balance: well assisted by employers who institute policies, procedures, actions, and expectations that enable employees to easily pursue more balanced lives.6Interest: Having interest on your job makes you more motivated in doing it and for staying on your career path.9Growth and Development: to develop in their roles as well as pursue new opportunities across the business. (Skill Enhancement and Professional Skills)8Salary Package: Jobs that have competitive salary packages. (bonus, benefits)5
[pic 3]Colegio de San Juan de Letran[pic 4] COLLEGE OF BUSINESS ADMINISTRATION AND ACCOUNTANCY Human Resource and Development Management1st Semester, A.Y. 2017-2018For Job Banking Employees:Survey Tally: (Infante, Mary Dominique)QUESTION 3: What is the main reason for Job banking employees to quit their job?Lack of Benefits: affecting employees’ overall work performance, and impacting companies in lost productivity and reduced employee retention. 11Lack of Motivation: level of energy, commitment, and creativity that a companys workers bring to their jobs.11Colleagues: lack thereof, of workplace relationships can have an immense impact on workplace performance and ultimately, the success of a career and one’s livelihood. (toxic, being disrespected and stressful) 4Employee Empowerment: empowered employees is that they take on more responsibility within the company.3Job Opportunities: Other job opportunities may have competitive salary packages, better opportunities for job growth and gaining knew job work. 4Employee Policy in the office: When the change to employee policies is viewed as disciplinary or reactionary, the result is often disgruntled employees who are resistant to change4[pic 5] QUESTION 4: What is the main reason for Job banking employees to stay their job?Stability: Added benefits and the work is usually continuous.10Challenges: Knowing that the partner with some pretty innovative companies with products and projects that are changing the world as the employees know it.9Work – life Balance: well assisted by employers who institute policies, procedures, actions, and expectations that enable employees to easily pursue more balanced lives.2Interest: Having interest on your job makes you more motivated in doing it and for staying on your career path.7Growth and Development: to develop in their roles as well as pursue new opportunities across the business. (Skill Enhancement and Professional Skills)9Salary Package: Jobs that have competitive salary packages. (bonus, benefits)2