Rio Bravo IV Case
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Table of Contents
EXECUTIVE SUMMARY
PROBLEM IDENTIFICATION
RECOMMENDATIONS AND CONCLUSION
REFERENCE LIST
EXECUTIVE SUMMARY
PROBLEM IDENTIFICATION
Lack of Quality Control (Operations) – the problems were picked up by the client (end of the process)
Structural/ Strategy
Customer focus
Leadership – page26, slide43, 48, 54 (Productivity = Efficiency + Effectiveness)
Management function – slide 19 – GM needs to understand the process (JIM) – because there is lack of leadership (Lack of Planning), (Lack of structure), Lack of leadership – General Manager – quitting of 2 Mexican Managers)

3. Partnership development
1. Basic Customer Wants – Quality, Flexibility, Service (High), Costs, Response times, variability (low) = eliminate waste
Behavioural
People development and involvement (Skills)
Continuous Learning, Innovation and improvement
Operational
4. Operational Modes – slide 22 – we need to include this as part of the solution
4. Chain of customers and requirements – JIT, Quick response and TQM
4. Value Chain – Manufacturing – TQM – Logistics – Client = eliminate waste (Plant Layout and Design) Page20, slide 27 – Value chain and customer chain

5. Communication
Lack communication – between Jim and team
Language barrier (Culture)
Visual Management
RECOMMENDATIONS AND CONCLUSION
Continuous Improvement
BIBLIOGRAPHY

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Lack Of Leadership And Value Chain. (June 26, 2021). Retrieved from https://www.freeessays.education/lack-of-leadership-and-value-chain-essay/