Essay About Laptop Problems And Different Types Of Services

Troubleshooting Laptop Problems in Windows Vista
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13.5.3 Optional Lab: Troubleshooting Laptop Problems in Windows Vista
Problem 1
What problem did you find? Cracked screen
What steps did you take to determine the problem? Restarting the laptop for verification
What is causing the problem? Laptop was dropped several times
List the steps taken to fix the problem. Unscrewed the screws, thoroughly examined the screen, remove the screen, and replace the screen.
Problem 2
What problem did you find? Infected with several viruses
What steps did you take to determine the problem? Locating and detecting the virus
What is causing the problem? Downloading inappropriate videos, photos, and games
List the steps taken to fix the problem. Detected the virus, determined the virus,
Problem 3
What problem did you find? Damaged OS
What steps did you take to determine the problem? Determining the cause and solutions
What is causing the problem? Overheating and usage
List the steps taken to fix the problem. Replaced the OS, Installed the OS, and tested the OS
Problem 4
What problem did you find? Infected with several viruses
What steps did you take to determine the problem? Locating and detecting the virus
What is causing the problem? Downloading inappropriate videos, photos, and games
List the steps taken to fix the problem. Detected the virus, determined the virus,
Problem 5
What problem did you find? Damaged CPU
What steps did you take to determine the problem? Determining the cause and solutions
What is causing the problem? Over heating due to broken fan
List the steps taken to fix the problem. Bought a new fan and cooling device, repaired the CPU, installed fan and software for CPU
Local Laptop Repair Company
1. What different types of services are offered by the repair company? Online and remote technical support
2. What brand(s) of laptop computers can be repaired at this repair company? PCs And Macs, Apple, Toshiba, Dell, HP, Sony, Acer,