Essay About Leading Internet Capabilitiespage2 And It Department

Cisco Systems: Building Leading Internet Capabilities
Essay Preview: Cisco Systems: Building Leading Internet Capabilities
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Golden Gate UniversitySpring 2016 ITM225.SF1Assignment #3:Case # 9-301-133           Cisco Systems: Building Leading Internet CapabilitiesPage2Why didn’t Cisco rest on its laurels after the web-enablement effort was completed?  What role did Chambers and Solvik see IT playing in the next phase of technology expansion? How did they implement this new role? Is this different from your experience as to the role IT plays? How?After implementation of Web-enablement and Oracle’s ERP system in most of Cisco’s activities over the past 5 years, the company triggered progress and growth. Nevertheless, the company had to compete not only with its competitors but also with itself to move ahead and achieve leadership in all fields and functions. That’s the main reason it didn’t rest after the completion of web-enablement.   The internet was the key success for the visionaries of the company, Solvik and Chambers who believed that the future of technology lies basically on the internet which can provide video, data and voice transmission. All these can be combined together in one medium transmission which is depending on digital signals. From their point of view based on internal process approach the internet can perfectly support any department and function in their company. Their prospective wasn’t enough though and therefore Solvik with the help of his team conducted a survey on all the company’s departments when third of the results confirmed that the transformation would have a positive outcome on the company and agreed on the transformation. On the other hand, another third agreed on the transformation but they doubt the benefits; finally, the last third doubted that their functions could be transformed at all. Meanwhile, this results weren’t the same as Chambers’.             Chambers announced that in fall the first internet strategy evaluation will be lodged in early 2000 when it will engage all departments’ vice presidents. Hence, the IT department played an important role together with the external consultants who evaluated the reports. The results showed that some functional teams were some keen and committed to the evaluation more than others who played less role with less impact. As a result, and based on Chambers’s decision these review should be conducted on periodical phase – semiannual tradition so that the company will be on track and involve all the departments in other to obtain the best results for the project implementation.            Subsequently, all de0artments were working together with the IT department and external consultants to achieve the required business and trigger progress. Hence, the IT department addressed the departments’ vice presidents with all the requirements needed for the implementation of the internet internally. Also, they helped and assisted them with their queries to be directed to the right bath and accomplish the project at its best. The IT department has other duties to achieve but this one was the most sophisticated as it depends on collecting functional knowledge to design other business units. So, they needed support to merge and integrate the IT knowledge with the with the functional knowledge.