Pbl Exercises – How Would You Contribute to the Success of This Organization as Generalist Hrm Manager?Essay Preview: Pbl Exercises – How Would You Contribute to the Success of This Organization as Generalist Hrm Manager?Report this essayPBL Exercise: how would you contribute to the success of this organization as Generalist HRM manager?IntroductionThe purpose of this paper is to provide contribution to the Toll logistic company that will ensure that it continues with the provision of high quality services while at the same time enhancing efficiency of the company in the utilisation of human resources. This is because a company that follows best practises in human resource improves the knowledge and skills of the employees that will consequently enhance the capacity of the organisation. The format that will be used in the paper is as follows; The paper will first discuss the logistic and transport industry in general by looking at the opportunities and challenges in the sector. Secondly, the paper will examine the background of the background of Toll Company, which is the leading in the Asia and pacific region in the provision of logistic services. The paper will proceed to discuss the human resource challenges and then provide the description for the strategic challenges and issues that is facing the company; emphasis will be given to the human resource and labour challenges facing the logistic industry as a whole and Toll company in particular. The final section of the paper is the discussion on the contribution to be made to the company by the HR manager.
Industry and the operational contextThe logistic and supply management industry has grown to become a significant sector in most economies of the world. But in most countries like china and other fast developing nations, the growth of international trade has led to the rapid demand of logistic services without the expansion of the infrastructure. On the other hand, companies are making significant amount of investments in developing the transport related infrastructure (Schroeder &Ahmad (2003). The most prominent challenge faced by most logistic companies is the shortage of logistic and supply management professionals to offer customers exemplary service. The lack of skilled employees coupled with the insufficient infrastructure has been said to be the cause of loss or damages of the goods in transit.
The industrial and service sectors are the single most important and influential factors in the growth of the industrial services industries. However, the lack of trained, experienced and qualified personnel is an increasing concern. One such factor is a shortage of logistics personnel, who would help in their role. The shortage also affects the efficiency of the logistics industry, which will be one of the main areas that will need more focus in recent decades. On the other hand, the technical and engineering sectors have a lot of dedicated manpower, thus increasing the importance of those parts of the industrial and service sectors that have become a crucial part of the fabric of the business.
It should be noted that as these three sectors can become a major source of income for the corporations in certain countries, it can be beneficial to support and strengthen the businesses of the other three areas including: technical service, manufacturing, and the supply management industry such as the IT industries. The technical service and the supply management industries are two distinct domains, while the manufacturing and the supply management industries, which are the key sectors of the industrial and service industry, all together represent the major factor during the development of the manufacturing market. Additionally, the IT and the non-industrial service industries, as well as the agricultural sector, can be the main sources (Schroeder &,Ahmad (2003). See also “The Information Technology Industry in Bangladesh: a Report by the World Bank, 1990-1998” with the following relevant sections.
The Economic and Social Conditions of the Philippines, 2000-2002
We note that economic situation continues to deteriorate, but the situation of the region has improved greatly. There are some positive developments though, of late, notably in the South China Sea in particular. A number of indicators now point towards the development of the area for development, which we see as a positive development for the development of Asia Pacific and its Pacific neighbors, but this needs to be reflected in a full vision for economic, educational and social conditions of the region. By focusing on four indicators we can achieve a sustainable and sustainable economic outcome for the region, for all development sectors as well as for each other.
We note that there is substantial progress both in the development of the Philippine economic development model for the region and in the economic and socially well developed regions. To this end, we have developed comprehensive international working groups dedicated to all sectors of the public and private sector, which document policies, objectives, strategies of the local governments and, at the same time, are prepared for the development of the Philippine economy and of the region as a whole. With respect to the Philippine Economic Development Model, the U.S. Department of State has provided its comprehensive recommendations in its 2016 National Development Strategy.
We note that the Philippine government has begun to strengthen its financial and economic capital and has undertaken an in-depth analysis of the development models of South China Sea, for example. The Philippine Regional Development Council has formulated an overview of the country’s financial and economic development capabilities over the past three years, and has made a comprehensive set of recommendations to further strengthen its development. In particular, the Federal Coordination Committee has reviewed the country’s recent projects of construction, financial investments and financial support in order to improve the Philippine economy. During this process, the Executive Council (ECC) also approved an ambitious study on the Philippines’ capacity to implement the Philippine Regional Economic Plan, to be coordinated by the State Development Foundation. Moreover, the Philippine National Committee, under the leadership of President Duterte, is studying the economic conditions of the Philippines, including its ability to maintain existing structural and institutional safeguards. This will help to strengthen the economic and social conditions of the region, in particular through the establishment of appropriate investment, infrastructure, and research in support of the development of national development strategies.
We note that in spite of the improvement in our economic and social condition, the situation of the economy in the Philippines remains difficult, with a relatively tight growth rate (RBI 4.7% year over year in the decade after 2012), the rapid growth of unemployment, and low interest rates, respectively. The macroeconomic outlook appears well below its expected future trajectory. We consider for the following reasons why the Philippines remains a strong financial contributor to the international banking system and the Philippine exchange rate systems and we call on the United States to cooperate with the Philippines to ensure fiscal transparency in relation to its domestic and global financial institutions. In addition, we note that the Philippines has in the last few years made substantial structural reforms in its banking system, in particular in dealing with bank lending policies. The government has adopted structural reform policies consistent directly with the Federal and State Financial Reforms Act, to address the need to make clear and measurable the financial integrity of its banking systems. The reform policies also provide for more stringent controls on its own borrowing and supervision, thereby ensuring compliance with IMF-U.S. requirements under the new International Monetary Fund (IMF). The implementation of these reform provisions is in a positive step in terms of improving the economic situation of the Philippines and for strengthening the economic and social conditions of its regional and global financial institutions. This reform approach should be adopted by the Monetary
It is clear beyond reason who the most important sectors for the development of industry will be for the world-wide supply management. Here, the critical problem is to establish a good model for the industry; namely, and above all, the level of employment of workers. This requires high levels of professionalisation, high level of education, education on the basis of industry, and in line with international standards of workplace behaviour. We should be careful in developing the industry while simultaneously training the public, enabling people to see that this is done in a ethical and responsible and proportionate way according to their needs, culture and situation.
Another important factor for the manufacturing sector will also be its competitiveness. This is not to say that the quality of the materials used is of the highest importance, but the materials used to manufacture the products are the best possible. In the industrial industry, such as it is, we need to understand clearly the development process and also to develop the principles and policies in which we are to achieve such quality.
2. Technical and supply management
Some of the most common tasks which have to be taken on by the manufacturing companies for industrial and service sectors on their first anniversary are:
● Quality Control
● Quality Promotion
● Marketing
● Maintenance
● Education
● Management
● Operations
Technical and supply management companies have to take an approach to make production and service production in their factories better. Their training at such level requires an extensive reading of training and knowledge on the various technical problems to be taken into account. Many departments also use training courses to develop a knowledge of technical problems that would improve the performance of their factories during the production phase.(Schroeder)
In the supply management and supply management industry, the main challenge faced is to attract and retain skilled technical and
Background of Toll CompanyToll Company is one of the leading companies in provision of integrated logistics in the Asia-Pacific region. The company has a network of over 1200 sites that have been established in 55 countries. The company is appropriately equipped with infrastructure that includes the roads fleets, warehouses, shipping and Air freight capacity technology (Aldin & Stahre, 2003). The company aims to use cutting edge technology to ensure efficiencies and effectively deliver services to the customers according to the best practise in supply and logistics management.
Strategic Human resource issues encountered in the companyLogistic business has experienced significant growth globally in the recent past. This is due to the rampant growth of the international trade in which is characterised by huge flow of goods. Ward & Anand (2004) argued that the increase in the demand of the logistic services has by passed the rate of the development of the required infrastructure in some logistic companies. This is very dangerous since it increases the exposure of the risk of the employees. However, the distinct shortage of skilled labour to work as supply and logistics experts in the companies is the principal challenge for the Human resource (Armstrong, 2007). There is need of more expertise to manage the information systems. As a matter of fact, the lack of skilled workers and inadequate logistic infrastructure has been said to be the main reason for the high level of loss, deterioration of stocks and damages of especially perishable goods handled by the logistic companies (Anand, & Ward, 2004).
Contribution to the companyThe challenge that is found in the logistics business provides tremendous opportunity for the companies that utilize advanced logistic systems and employ professional manpower to grow their market significantly. As such, proper management of the Human resource in a logistic company like Toll will significantly increase its market share because the customers will be assured that the goods will be delivered (Lieb, 2008).
Stahre & ldin, (2003) posits that since the HRM practises that is developed in the process of dealing with change management in Toll logistic company will contribute to the quality of services offered by the organisation since it will improve the skills, knowledge and attitude of the employees, the organisation capabilities will be enhanced to perform better. According to Angeles, (2000) ensuring that best practise HRM practises guides not only induction and recruitment but also in enhancing performance management, training and developing the workers professionally.
Proper system offering competitive salaries and very competitive employee benefits will be developing to not only attract the best talents in the supply and management industry but also to retain and motivate them to offer the best services (Joseph, 2001). A new HRM system will be designed that will help in the assessment of employees outputs and quality.
PBL matrix researchAssignments skeletonSectionsSub sectionsintroduction-Statement of purpose ( includes the overview of content and summery of the Human resource contribution to the companyIndustry and company background-Growth and the dimensions of the logistic industry and investigate the HR issues facing the industryCompany backgroundIndicate the Company profile and identify the HR needs and challenges to be addressedThe challenges and issues facing the company-Current status of the HR in the logistic companies-Analyse the qualification and expertise of the Work force-Technological advancement-New talented labour force requiredContribution