Introduction
The report is an earnest endeavor made to understand the present market scenario of DTH industry and the market share captured by the DTH service providers like TATASKY, Dish TV, Airtel Digital TV, BIG TV and SUN DTH in navi Mumbai area.
During the survey the requirement was to see the coverage by these DTH providers and find out views and opinions of the potential and loyal retailers and consumers so that they could maintain the market position in the existing business.
The report also focused upon the finding out the problems faced by customers, distributers and retailers. During the course of study top 10 retailers in navi Mumbai area and 15 customers were selected randomly.
Analysis of all the major DTH players was done, which are most preferred among the retailers and the analysis was done to know the reasons behind their market share.
The retailers pointed out the problems and the loop holes in the these DTH providers distribution system and the promotional tools, which was found during the course of the study and recommended various corrective measures for it.
Scope of the Study
This study is confined to the analysis of retailers and customers view on products and
services of the DTH service providers like TATASKY, Dish TV, Airtel Digital TV, BIG TV and SUN DTH in navi Mumbai area.
The study gave opportunity to understand the distribution channel of DTH Industry. The study is conducted in Navi Mumbai. Special preference is given to the study of customer, retailers and distributers problems and grievances.
Significance of the Study
The project will help to know the target segment and retailers satisfaction with
the these companys policies as compared to all major players. The analysis done on the retailers survey points out the key features essential to improve their performance.
This study will not only help to analyze the various problems associated with the distribution channel and the distributors but also helps to understand other factors that influence the buying decision of a retailer like income, returns, risk, liquidity etc. It also helps to identify the retailers and consumers expectations from these companies and how these companies can better enhance its services to meet the retailers and consumers needs best.
Apart from this the findings of the study can be further used for implementation so that the retailers and consumers are benefited which will ultimately benefit the organization.
Objectives of the study
Objective of study is:
To evaluating the position of DTH players across Navi Mumbai.