Marketing Communication Tools Ab.&fitchEssay title: Marketing Communication Tools Ab.&fitchMARKETING HOME ASSIGNMENTBy: Szeremlei PĐčterSeminar Leader: Kapitбny JŃzsefModule Leader: Dr. Tom OwensTopic:Communication ToolsAbercrombie & Fitch Co.IntroductionIn terms of the general perception of all of the marketing mix elements that a firm may employ, it is perhaps âpromotionâ that is the most prominent âPâ in the â4 Pâsâ. In fact to many people promotion is marketing. Promotion is a part of a firmâs overall effort to communicate with consumers and others about its product or service âofferingâ. Both the company and the consumer have needs which they aim to fulfill; the profit making company wishes to improve or maintain profits and market share, and gain a better reputation than its competitors, and the consumer aims to reach his or her personal goals. The total product offering allows each party to move towards these goals, offering a âbundle of satisfactionsâ which fulfill needs in an instrumental and a psychological sense. The phrase âMarketing Communicationsâ is generally preferred to the term âpromotionâ, this term being reserved for a branch of communications called âbelow-the-line sales promotionâ.
Promotion or Marketing CommunicationIn a sense all marketing communication activity is a form of promotion, that is in one way or another is attempting to promote the interest of the brand, product range and/or company. What differentiates âabove the lineâ activity from âbelow the line activityâ is a somewhat arbitrary division. There is no universally accepted definition of either. Below the line activity is loosely classed as non-media advertising. Basically if an advertisement is submitted to a publication and a commission is paid to the advertising agency to feature the piece then this is deemed to be âabove the lineâ communication. If no commission has been paid, for example in the case of a public relations press release, a trade exhibition or a sponsored sports event, this is referred to as âbelow the lineâ activity. This distinction is accepted by most and is the distinction adopted here.
Real and implied product attributesThe role of marketing communications is to communicate the benefits of the product, service or firm to potential consumers and indeed the same process is undertaken in ânot for profit situationsâ like political parties. The benefits marketing communicators try to convey can be ârealâ although many of attributes are implied through association or suggestion. This has been described as a âtotal bundle of attributesâ that the consumer perceives in a holistic manner. In other words, consumers see the product or service offering as a unified whole, rather than a bundle of separate component parts such as itâs price, packaging, shape and so on. In this way, marketing communications conveys the meaning of the companyâs total product offering, helping consumers attain their goals and moving the company closer to its own goals. Many products, particularly in the fast moving consumer goods (FMCG) category, are very similar to other products in their class. For example margarines are basically similar no matter what brand is selected, and the same goes for many fmcg products. In times of shortage, such as during the war years, goods were treated as homogenous commodities, and basically soap was soap! In less developed countries the same is true today.
The marketing communications mixPromotion describes the communications activities of advertising, personal selling, sales promotion and publicity/public relations.Advertising is a non-personal form of mass communication, paid for by an identified sponsor. Personal selling involves a seller attempting to persuade a potential buyer to make a purchase. Sales promotion encompasses short-term activities such as giving coupons, free samples, etc. that encourage quick action by buyers. The company has control over these three variables, but has little control over the fourth variable, publicity/public relations. This is another non-personal communication method that reaches a large number of people, but
The marketing communications mixPromotion describes the communications activities of advertising, personal selling, sales promotion and publicity/public promotion.Advertising is a non-personal form of mass communication, paid for by an identified sponsor. Personal selling involves a seller attempting to convince a potential buyer to make a purchase. Sales promotion encompasses short-term activities such as giving coupons, free samples, etc. that encourage quick action by buyers. The company has control over these three variables, but has little control over the fourth variable, publicity/public relations. This is another non-personal communication method that reaches a large number of people, butis very similar to the other two methods. It also does in many ways include, but is not limited to, selling out of inventory of used items, buying from a vendor, and otherwise dealing with the consumer by other means. For example, it includes the use of marketing programs for ecommerce, such as e-shopping. The product being used in conjunction with the marketing is listed in the sales.html file, but the actual sales of products such as clothes, appliances and car models are much smaller in this way. The information listed in the sales.html file has an estimated marketing budget, but is much smaller (<$1,000), compared with the total marketing budget of the website. The web page used in posting to the sales.html file contains a video version and a link to follow-up posts that explain how to contact you, along with their respective post links to the web site listing the items: