Trap Ease
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Conventional Wisdom
One April Morning, Martha House, president of Trap-Ease America, entered her office in Costa Messa, California. She paused for a moment to contemplate the Ralph Waldo Emerson quote that she had framed and hung near her desk: If a man can make a beter mousetrap than his neighbor, the world willmake a beaten path to his door. Perhaps, she mused, Emerson knew something that she didnt. She had the better mousetrap-Trap-Ease-but the world didnt seem all that excited about it.
The National Hardware Show
Martha had jsut returned from the National Hardware Show in Chicago. Standing in the trade sow display booth for long hours and answering the same questions hundreds of times had been tiring.Yet, all the hard work had paid off. Each year, National Hardware Show officials held a contest to select the best new product introduced at that years show. The Trap-Ease had won the contest this year, beating out over 300 new products.
Such notoriety was not new for the Trap-Ease mousetrap, however. People magazine had run a feature article on the trap, and the trap had been the subject of numerous talk shows and articles in various popular press and trade publications.
Despite all of this attention, however, the expected demand for the trap had not materialized. Martha hoped that this award might stimulate increased interest and sales.
Background
A group of investors had formed Trap-Ease America in January after it had obtained worldwide rights to market the innovative mousetrap. In return for marketing rights, the group agreed to pay the inventor and patent holder, a retired rancher, a royalty fee for each trap sold. The group then hired Martha to seve as president and to develop and manage the Trap-Ease America organization.
Trap-Ease America contracted