Hexasdecimal Company
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Problems
Macro:
The Organizational Development programs low level of acceptance in the organization. Some members of the OD group are unhappy with the current situation. And the not-so-wide acceptability of the OD
group and the general feeling that the group and its activities were
wasting company money.
Micro:
The division of beliefs within the group, which led to misunderstandings, and evaluation of training program produced mixed reactions. Kay was to an
extent receiving preferential treatment from John and that was causing
resentment among the group. There was a difference in the personal
styles also.
Causes:
Company culture is not one to implement changes in such fast pace. Zoltans seeming favor towards the two older members of the OD group the decision to place the OD program under the human resources department
Systems Affected
Since the OD program will be placed under the human resources department , the members will have to report to Paul Blake now , instead of being able to directly report to Zoltans the group members experienced a rift brought about by the new structure and line of authority , with Kay and Pete even considering on resigning from their posts .
Structural systems included: that the group now reported to Paul Blake
and the contact person was now Don Morgan. This structure to an extent
is responsible for the dissatisfaction in the group. The Psychosocial
system was that the group members who felt that they were earlier
reporting to the president now had to report to Paul Blake and that the
reporting would take place through Don Morgan. This change is perceived
as a put down. A kind of demotion that is not acceptable to everyone.
Technical system: was that some of the members thought that the client
was the entire organization, Kay felt that John Zoltan was the client
and now for all practical purposes the HRD department emerged as the
client. In addition Kay had acted as the self appointed contact person
for the group but the suggestion of the company managers was that Don
Morgan