The Garden Depot CaseEssay Preview: The Garden Depot CaseReport this essayOverviewThe Garden Depot is established by a family-owned floral company in Barrie, Ontario. With an increase in sales and profits, the company expanded into floral, gardening, lawn-care products, and the landscaping business. However, the current business-practice of The Garden Depot is negatively impacting the company. The fluctuation in seasonal demands has caused the organization with a shortage of experienced and reliable workers. Further, the business is facing miscommunication between the different departments and it has become extremely difficult for the employees to solve issues with the newly hired family member. Lastly, The Garden Depot is lacking a proper recruitment and training programme.
A Brief History of The Garden Depot
The current garden industry is one of many that utilize the outdated and outdated practices of the past.
The Garden Depot was established on July 1, 1984 by a first generation and experienced employee, John Vittles. In a few key respects, the Garden Depot is based on a similar concept. The company was established to ensure that all employees that work there receive the necessary products in a timely manner and to ensure that their work is conducted from time-to-time and in a manner that reflects their business interests and skillset.
The Garden Depot consists of:
A family-owned floral company: The Garden Depot CaseEssay Preview: The Garden Depot CaseReport this essayOverviewThe family-owned business focuses on hand-picked, low-cost, low-impact, organic leaves, flowers, and a wide range of decorative products. The Garden Depot’s mission is to:
Provide an inexpensive alternative to traditional care products and an effective resource for a broad range of customer needs.
The product, which includes the above product lines. The Garden Depot’s purpose is to:Provide the appropriate level of support as needed.
The Garden Depot can create products that do not perform as expected unless performed properly. One can take care of personal or professional plants in small sizes and with no concern for other household needs, or use only the right product lines. When the garden is not working because the garden supplies your home with gardening equipment or the product is expensive and it is not suitable for your needs, the company will provide the right products.
The Garden Depot does not have a store and will not operate in an enclosed facility.
The Garden Depot must be located outside of Barrie. The area where the Garden Depot is located will be limited. The size of the facility is dependent upon the customer who works there.
The Garden Depot should provide access to a level of convenience that is more suitable for the customer in their circumstances.
The Garden Depot operates for two business days per week. All employees are entitled to pick up and deliver products within seven business days prior to or at the time of purchase.
The Garden Depot will be open for business on Monday, Thursday, and Saturday.
Garden Depot will be open 9 a.m. to 7 p.m. Monday thru Friday. Please contact us with any questions about your business.
Garden Depot Location [ edit | edit source ]
Garden Depot Location Price: $1
Cost: $95
Store Phone Number: (519) 689-4801
A Brief History of The Garden Depot
The current garden industry is one of many that utilize the outdated and outdated practices of the past.
The Garden Depot was established on July 1, 1984 by a first generation and experienced employee, John Vittles. In a few key respects, the Garden Depot is based on a similar concept. The company was established to ensure that all employees that work there receive the necessary products in a timely manner and to ensure that their work is conducted from time-to-time and in a manner that reflects their business interests and skillset.
The Garden Depot consists of:
A family-owned floral company: The Garden Depot CaseEssay Preview: The Garden Depot CaseReport this essayOverviewThe family-owned business focuses on hand-picked, low-cost, low-impact, organic leaves, flowers, and a wide range of decorative products. The Garden Depot’s mission is to:
Provide an inexpensive alternative to traditional care products and an effective resource for a broad range of customer needs.
The product, which includes the above product lines. The Garden Depot’s purpose is to:Provide the appropriate level of support as needed.
The Garden Depot can create products that do not perform as expected unless performed properly. One can take care of personal or professional plants in small sizes and with no concern for other household needs, or use only the right product lines. When the garden is not working because the garden supplies your home with gardening equipment or the product is expensive and it is not suitable for your needs, the company will provide the right products.
The Garden Depot does not have a store and will not operate in an enclosed facility.
The Garden Depot must be located outside of Barrie. The area where the Garden Depot is located will be limited. The size of the facility is dependent upon the customer who works there.
The Garden Depot should provide access to a level of convenience that is more suitable for the customer in their circumstances.
The Garden Depot operates for two business days per week. All employees are entitled to pick up and deliver products within seven business days prior to or at the time of purchase.
The Garden Depot will be open for business on Monday, Thursday, and Saturday.
Garden Depot will be open 9 a.m. to 7 p.m. Monday thru Friday. Please contact us with any questions about your business.
Garden Depot Location [ edit | edit source ]
Garden Depot Location Price: $1
Cost: $95
Store Phone Number: (519) 689-4801
ProblemsThe Garden Depot does not have a well-defined labour management system, which is a major reason for the companys unsuccessfulness. The labour management system is accountable for the recruitment of employees for the upcoming peak season. The nature of the gardening business makes it complicated to recruit and retain qualified staff. The landscaping division is responsible for designing and installing custom landscaping, including rock walls, gardens, waterfalls, and sprinkler systems. There are twelve division-employed landscapers, of which eleven are part-time summer staff. The division manages to complete approximately fifty landscaping jobs each year, however, this is below the demand. As a result, many contracts that are not completed in the fall season are delayed until the following spring.
The second issue faced by the organization is the lack of proper structure. The company should provide the number of the employment positions and outline each jobs description. However, due to the lack of proper structure, the workforce is very inconsistent. Most of the employees in the organization are not recruited and the qualified staff and management are let-go during the winter months. Inconsistent workforce leads an employee to multi- task without knowledge of other designated areas. The current structure of The Garden Depot neither provides a job description or a requirement criterion at the time of employee recruitment. In addition, job responsibilities are not being defined whatsoever in this company.
Another dilemma confronted by The Garden Depot is the recruitment of a specific family member. Mr. Murray King, the business owner, hired his 35 year-old son-in-law Mr. Derek Sinclair, as the new manager of the landscaping division. The recruitment of Mr. Sinclair proved to be unhelpful for the business development. After his employment, Ms. Janice Bowman, the office manager, noted some immediate problems with Mr. Sinclairs integration into his position as well as his management capabilities.
CausesThe Garden Depot lacks a well-defined labour management system, leaving the company with an inefficient workforce. The cause of not having an efficient labour force is due to improper recruitment. This expresses the lack of- fit between workers and their tasks. Recruitment of student employees for these tasks has caused inconsistency in the work progress. Since these inexperienced employees join for a short period, they do not perform duties as a permanent employee would. Also, these youth require constant supervision, which is time-consuming in comparison to an experienced employee, who performs his or her task without any supervision.
Due to the nature of the gardening business, the organization suffers during the winter season, where most employees are laid-off or replaced by part-timers to cut costs. This demonstrates the lack of-fit between the company and individuals. This shift causes a lack of proficiency, leading to poor quality and inconsistency. According to statistics, 80% of employees during the offseason are students who leave at the end of the summer to return to school. Only the remaining 20% work full-time for the company. This cycle of employment poses a question on the work quality of The Garden Depot. As stated in the case, job responsibilities are not defined for the staff, which causes confusion about who is to do what and when to execute the task; as a result, leading to the downfall of the organizations performance.
The hiring of the family member is a disadvantage to the organization. Mr. Sinclair, son-in-law of Mr. King, is appointed as the manager of the landscaping division although he is not qualified for that position. This represents the lack-of-fit between workers and their tasks. Mr. Dereks responsibilities include: organizing and deploying landscapers to their job sites, dealing with customers, responding to complaints, invoicing/billing, and travelling to clients homes to quote jobs. Mr. Sinclair is not suitable for this position since his minimal knowledge in landscaping causes difficulties for him to communicate with customers when they call in, leading to him avoiding phone calls. In addition, Sinclair is facing challenges when quoting a job due to his uncertainty about the materials to be used.
GoalsThe organization should start by re-evaluating the staff and create proper job descriptions. The workforce should be arranged in a manner where an inexperienced employee can work with an experienced employee. Additionally, the business should create a department for each division, particularly for customer service. Lastly, the company should conduct work evaluations of each employee.
Actions and AlternativesFirstly, The Garden Depot should re-examine the staff and establish appropriate job descriptions. A job description of each employee will allow the company to have a clear outline of the duties and responsibilities, which in return will make the process as efficient as possible. Lastly, all members of the organization will have their specific responsibilities that will lead to an improved company.
Secondly, the business should organize their workforce in a manner that non-experienced employees get a chance to work with experienced employees. This method will allow senior workers to exchange their views based on their experience while newly hired individuals will bring forth their technological knowledge. With this combination of experience and information, the organization will produce a positive outcome.
Furthermore, the company should create departments to handle each division. These departments should be responsible of recruiting individuals to each sector. Also, each unit