Healthlite Yogurt Information Technology Plan
Healthlite Yogurt Information Technology Plan
Business Plan
Healthlite Yogurt Co.
Danbury, Connecticut
Table of Contents
1.0 Organization Overview
1.1 Organization Structure
1.2 Organization Products
1.3 Major Business Processes
2.0 Problem Statement
2.1 Existing Problems with the Current Processes
2.2 Factors Contributing to the Problem
3.0 MANAGEMENT PLAN
3.1 Overview of Management Plan
3.2 Objectives
3.3 Timeline
3.4 Major Milestones
3.5 Cost and Benefit Assessment for Plan Implementation
4.0 Business Process Change Drivers
5.0 Technology Plan
5.1 Goals and Technology Vision
5.2 Current Technology and Resources
5.3 Priority Needs and Solutions
5.4 E-Commerce and Web-Based Order Processing System
5.5 Database Warehouse and Database Management System
6. DATA ENTRY REPORT
6.1 Consumer Web site
6.2 Customer Extranet Site
6.3 Company Intranet Site
7.0 Proposed Project Plan for New System
7.1 Phase 1- Web Strategy / Architecture and Development
8.0 QUALITY ASSURANCE MEASURES
9.0 SUMMARY
Figures and Tables
Figure 1 – Current Order Processing System
Figure 2 – Revised Company Hierarchy
Figure 3 – Timeline
Figure 4 ЎV Milestones
Figure 5 – Web-Based Order Processing System
Figure 6 – New Web-Based Ordering System
Table 1 ЎV Program Cost
Table 2 ЎV Priority Needs
Table 3 – Quality Assurance Performance Measures
Abstract
JMC consulting has established that the Healthlite Corporation has a need to improve their current order processing systems and communication methods. This need is brought about by the limited technology that is employed by Healthlite. What JMC proposes is that the company invests in a new system that will solve their order processing dilemmas and also the communication issues from the company headquarters to the regional offices. The new system includes new software and hardware and will also allow for the use of the Internet to provide a better experience for the customers and allow Healthlite to market new products and services. All of these functions will be integrated to provide a seamless experience for the customer and also will provide detailed reports to the management. When implemented, these systems will provide the means for the company to achieve greater growth and profitability.
1.0 Organization Overview
1.1 Organization Structure
Healthlite Yogurt Company, a leading yogurt manufacturer in the United States, is based in Danbury, Connecticut. The companyЎ¦s senior management and marketing department are located at the companyЎ¦s headquarters. The marketing department is staffed with 12 associates.
Seven processing plants manufacture and ship all of HealthliteЎ¦s product line. The organizationЎ¦s manufacturing and shipping facilities are strategically situated in New Jersey, Massachusetts, Tennessee, Colorado, Illinois, Washington and California.
The company has 20 sales regions and receiving warehouses