Organizational ManagementEssay Preview: Organizational ManagementReport this essayOrganizational BehaviorIntroductionOrganizational Behavior is “the study of individuals and groups in organizations” (Schermeherhor, Hunt and Osborn, 2005 p.3). This concept is very important when studying the different areas in a workplace. OB, for short, is what management level employees use to make their organization progress. By looking at different areas of organizational behavior one will better understand workplace diversity, communication, organizational learning, organizational culture, and the effectiveness and efficiency of an organization.

Workplace Diversity and CultureWorkplace diversity is a very important concept and value for mangers of any level to follow. This task in organizational behavior is key to becoming an effective manager. All employees must be treated fairly and equally regardless of their age, race or gender. Managers at such retailers as Walgreens must provide an equal balance of race among their employees. Companies like Walgreens must also continue to promote from within regardless of their employees age. By doing so, this company will provide opportunities to everyone and not just a select group of elite personal. It is important that members of an organization “operate with a clear vision” (Schermeherhor, Hunt and Osborn, 2005 p.11). Each person must have goals, motivation and positive performance in order to create a productive and diverse organizational culture.

Efficiency and EffectivenessWithin and organization the effectiveness and efficiency can be measured several different ways. Most retail companies such as Walgreens use the systems resource approach to look at the effectiveness and efficiency of the company. Walgreens looks at the desired resources that it must obtain form its eternal resources. By measuring how well the company functions within its open systems helps to show the efficiency of the company as a whole. All companies must show their efficiency to its employees, vendors, customers and stock holders. It is important to look at the m management of a company to effectively understand efficiency within a company. Good management leads to good production and positive efficiency and effectiveness. Proper training and leadership will help managers to enhance these goals.

Organizational LearningOrganizational Learning is defined in the text as “the process of acquiring knowledge and utilizing information to adapt successfully to changeling circumstances” (Schermeherhor, Hunt and Osborn, 2005 p.17). In order for any company to be successful it must be able to easily adapt to changes around it. Nor only does the organization have to adapt but so does each individual within. Retailers, such as Walgreens, must be able to learn from mistakes made and utilize this information to better its profit. By providing customers many methods of shopping and saving they have adapted to todays advanced technology. By offering internet shopping and mail in rebates they have effectively learned what customers desire in their shopping experience. They have learned to conform to todays

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Productivity is measured in terms of the amount of time, quality, &

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A number of trends have come into play in recent years, many of which have been related to the changing nature of online businesses. Many trends have led to the use of self-service payment applications as a cost effective solution as a consumer alternative to traditional financial services. For example, the mobile banking industry has emerged, becoming a global leader with over 1.2 billion customers and offering thousands of services with high-resolution images that are able to deliver any price to anywhere and anytime. As in a shopping process, this trend and most other factors in the self service business make it a truly global market, one that will compete with the larger economies of the world.

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Customer Experience” (Schermeherhor, Hunt, & O’Connor, 2005 p.17). An example of this trend is the adoption and application of the “Branch Service” system. This system allows customers to order their own products and services remotely instead of having to contact an external company like a store or service provider. In this way, they can shop for, order from, and even pay their own bills. “Branch Service” is something developed by a company specializing in shipping, and in particular can be used to fulfill retail orders by directly using a personal credit card, thus using the customer’s credit card information.

Consulting

The Consulting Act of 1974 (Preamble to the US Constitution) states that “The Board’s functions include all executive functions and the promotion of interest-bearing investments.” A “consulting” is “any form of writing or oral argument in a civil case that establishes an established standard to serve as a guide for the execution of such duties and duties.” These duties are performed pursuant to the public interest. For example, the public interest would result in a system in which the company is providing services. 

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The Board has the ability to recommend, or deny access to, a product, service or person, whether or not there is any such provision made into the law.

“The Board’s functions include, but are not limited to providing information to assist the Board in preparing and evaluating such materials.

“Consulting” refers to an arrangement in which the employee is present and knowledgeable as to a topic or issue covered by the matter. “In a civil proceeding, a board can enter into such a proceeding for any purpose in addition to its general functions.”

The Board makes any decision, however difficult or convenient in nature, that is of public policy.) To “decrease or eliminate” the need to contact the person

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