Relationships
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Workplace Relationships
August 05, 2005
Essay # 2 Responding to Case 3.3 Establishing Peer Accountability Is Not Easy
As a part of a team or addressing the issue in this particular case, I am going to express my views and feeling about peer accountability.
Answer: One of the biggest challenges and sources of frustration for both
supervisors and co-workers is the area of team accountability and discipline.
Getting a group of individuals with various goals to abide by a common set of
standards and rules can be one of the toughest tasks for teams to tackle. While
most team mates may pledge their commitment in their words, it is another
thing to show it in their actions; often what is said is the opposite of what is
actually done. Teams that have trouble “walking the talk” have a difficult time
reaching their full potential. Without accountability or discipline, the team
sabotages itself due to jealousies, resentments, and conflicts. A sort of
selfishness arises with the team. However when teammates are accountable to
each other something magical happens within your team. Your team members
begin to respect and trust each other. The bond based on mutual respect and
trust is a key to helping your team realize its full potential. Creating and
maintaining this type of chemistry is one of the most challenging and important
roles of the group.
So in that being said I feel with experienced there are four (4) areas
that will guide team members into making the choices and decisions that will
give you the best possible chance of being successful. Without these four levels
solidly in place, you are likely to suffer many of the frustrations previously
mentioned.
* Level 1 Ð- Personal Responsibility: This means that the team member
should understand and abide by the team standards because he/she believes in
their value or worth to the success of the team. The team member agrees with
and accepts the standards necessary to reach the goals. He/she follows the
rules because they desire or want to. Level 2 Ð- Team Accountability: I feel that
when an individual part of a team is allowed to participate in setting the team
rules they also begin to see how their behavior impacts the rest of the team. Not
only do they value and abide by the rules individually, they also understand that
the entire team values and benefits from them. They begin to feel a sense of
connection and accountability to the team as well. Breaking the rules of
lowering the standards not only hurts themselves, but hurts the entire team.
Level 3 Ð- Teammates Care Enough to Confront: Perhaps the most telling sign
of a successful team is when the members of that team care enough about the
teams success that they will take responsibility to constructively confront their
teammates who are not abiding by the rules. And finally I feel which brings me
to Level 4 Ð- Supervisor or Manager Confronts: The final level of team
accountability and discipline involves the supervisor. Typically at least once
each performance review or appraisal supervisors need to sit down with a team
member

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