Total Quality Management SurveyJoin now to read essay Total Quality Management SurveyNannette N. SeguraTotal Quality Management SurveyMr. Steven ZeitlinApril 16, 2007IntroductionThe three sectors of the industry that will be discussed in this paper are namely: government sector, service sector, and non-profit sector. Those three sectors all have something in common, and that is they all have customers to serve. The only variation they have is how their customers drive the quality of the services and products that they offer.
First is the government sector. One organization in the government sector is the police department. Not because they are serving the public without the public paying for those services does not means the police department does not care about the quality of the services rendered.
Traditional methods of police management used to be militaristic in the beginning of the twentieth century (Maguire & Archbold, 2007). Orlando W. Wilson, a former superintendent of the Chicago Police Department, reinforced classic managerial principles through his popular textbook on police administration. These principles consist of span-of-control where there are limited number of subordinates per supervisor, unambiguous hierarchy where everybody know to whom they must report, and centralized command where decisions are made at the top and flows down ((Maguire & Archbold, 2007). That became known as the military model for police management.
Nowadays, all other kinds of policing are in place after realizing that military model of police management does not seem to work. One of those programs is the community policing which the Justice Department’s Office of Community Oriented Policing Services defined as an organizational and managerial change, problem solving, and community partnership. The community policing eventually led to most police department to embrace Total Quality Management for better work culture and better community service. Through TQM, police department was able to change and restructure many of their departments and turn themselves into the facilitators of the community through community policing or Community Oriented Policing (COPs).
Citizens of all backgrounds have no control over their own police and are no longer the leaders of this society. They have no recourse to other citizens for help but to cooperate.
Citizens of African Americans, Latinos, and Asian ethnicities have no control over their own police. They are no longer on a moral high ground by their police. They have no voice in how government should regulate or handle minorities, Latinos, and other ethnicities of law and order. They are no longer in the authority role of a police department or the leadership of it. They are no longer leaders in how the state should regulate their own police.
The only control that the police have is through the community policing that the Department of Justice, Department of Justice Office of Community Oriented Policing Services, and the Justice Department of the White House have created.
When the Department of Justice says that we should not be police officers, but we must be civil officers, the only way that that will happen is by policing our own police. However, one can be civil by their community policing that they are actively organizing, training, maintaining and developing the culture and procedures for their own community policing. By their community policing, the police will be given greater authority, control, and flexibility regarding the use of force if necessary but will not become all that much more dangerous to community because they will likely not be fully effective community leaders when the police use violence.
Police are more accountable for themselves than any other type of governmental function. Their only choice is to lead by enforcing and enforcing the law and following their lead and responsibility toward other law enforcement personnel. Police are the primary leaders of crime prevention and they are the lead to law enforcement officials on the front lines of crime prevention and community engagement. Police are no longer just the police. They are becoming the leaders of the community as well. A new type of police system began in Chicago, and the city continues to evolve, even as the police have become more and more centralized, centralized, and centralized. The Chicago Police Department has been steadily building police departments in the area of neighborhoods, working out new rules and programs to improve police and crime prevention.
The City continues to move toward a new approach. The Chicago Police Bureau and Chicago Crime Commission are both working to create new types of Police Department by implementing new enforcement policies and regulations. The Chicago Crime Center and the Chicago Police Department have started an Office of National Drug Policy at the Federal Correctional Institution (FCI). These three initiatives reflect national efforts to combat drugs and crime in Chicago. Chicago has an epidemic of overdose deaths, and by ending the dependence on pharmaceuticals, it will eliminate our dependence. New strategies for combating drug use are being rolled out here at FCI and other City agencies that have access to more potent high-tech alternatives. The Department of Justice is creating new units of the Department of Motor Vehicles to increase safety, including road toll-free, to respond to crime. We are also working towards more efficient and effective vehicles like the Chicago Police Department that are more efficiently installed, equipped, operated and insured. These three initiatives, along with the new National Motor Vehicle Safety Program, bring more resources to the City of Chicago to create more safe, safe, efficient and effective police services and services. In the next few days and weeks, we will be working with you all to build on the great work we have already been doing at the Police Department.
This is just the latest chapter in our ongoing battle to protect lives in a world increasingly connected through technological advancements–and our continued search to find ways people can make safer lives less likely. We are also the first to see the increasing need for community-led, and voluntary, engagement. We need to take action to end dangerous street lives: making it easier for people to stop on the streets, get clean, stop being distracted, or have fun while on the street. Together with the Police Department and community that has worked tirelessly hard to make neighborhood-level neighborhood-level policing a success, our work will make neighborhoods and communities safer, safer communities, and safer communities. This can happen with every action and the efforts of the two agencies together.
On October 30, 2015, the City Council unanimously adopted a resolution banning the installation of all new city streets, sidewalk, and bike paths around city limits without any traffic, traffic cameras, enforcement or reporting data on the activity in such locations within 5 days after it begins, or at all. The Committee said that “Street/Street” signs that depict the street are not part of a public street and thus are not part of the public street.
On September 12, 2015, the Chicago Board of Supervisors unanimously approved a resolution banning the installation of new city streets, sidewalk, and bike paths around city limits without any traffic, traffic cameras, enforcement or reporting data on the activity on those streets or on local law enforcement installations.
The City Council also unanimously endorsed a resolution rejecting the city’s plan to “design and enforce new street and sidewalk signs, pedestrian and bicycle cameras, and special training” among other restrictions, specifically prohibiting the installation of new street and sidewalk signs and prohibiting the installation of any other kind of traffic stop signs.
In September 2016, the Department of Transportation announced that it had signed an agreement to remove all public safety and recreational signage and regulations from
So now, we have our police, with a new, better policing system, and then we have a new, improved city with more police officers. We have no accountability for our own police. It is time we stop being the police to protect everyone from police violence and instead come to have our own law enforcement and civil communities policing. It makes sense to start from the foundation premise of community policing as the ultimate goal. Because of the way we think about what is good for the society in this country, the police have gotten so desperate to police a number of different communities that the only way to achieve that is through community policing that the police have created. The only way we can be honest about our own police while still being accountable to one person for their actions is to
Citizens of all backgrounds have no control over their own police and are no longer the leaders of this society. They have no recourse to other citizens for help but to cooperate.
Citizens of African Americans, Latinos, and Asian ethnicities have no control over their own police. They are no longer on a moral high ground by their police. They have no voice in how government should regulate or handle minorities, Latinos, and other ethnicities of law and order. They are no longer in the authority role of a police department or the leadership of it. They are no longer leaders in how the state should regulate their own police.
The only control that the police have is through the community policing that the Department of Justice, Department of Justice Office of Community Oriented Policing Services, and the Justice Department of the White House have created.
When the Department of Justice says that we should not be police officers, but we must be civil officers, the only way that that will happen is by policing our own police. However, one can be civil by their community policing that they are actively organizing, training, maintaining and developing the culture and procedures for their own community policing. By their community policing, the police will be given greater authority, control, and flexibility regarding the use of force if necessary but will not become all that much more dangerous to community because they will likely not be fully effective community leaders when the police use violence.
Police are more accountable for themselves than any other type of governmental function. Their only choice is to lead by enforcing and enforcing the law and following their lead and responsibility toward other law enforcement personnel. Police are the primary leaders of crime prevention and they are the lead to law enforcement officials on the front lines of crime prevention and community engagement. Police are no longer just the police. They are becoming the leaders of the community as well. A new type of police system began in Chicago, and the city continues to evolve, even as the police have become more and more centralized, centralized, and centralized. The Chicago Police Department has been steadily building police departments in the area of neighborhoods, working out new rules and programs to improve police and crime prevention.
The City continues to move toward a new approach. The Chicago Police Bureau and Chicago Crime Commission are both working to create new types of Police Department by implementing new enforcement policies and regulations. The Chicago Crime Center and the Chicago Police Department have started an Office of National Drug Policy at the Federal Correctional Institution (FCI). These three initiatives reflect national efforts to combat drugs and crime in Chicago. Chicago has an epidemic of overdose deaths, and by ending the dependence on pharmaceuticals, it will eliminate our dependence. New strategies for combating drug use are being rolled out here at FCI and other City agencies that have access to more potent high-tech alternatives. The Department of Justice is creating new units of the Department of Motor Vehicles to increase safety, including road toll-free, to respond to crime. We are also working towards more efficient and effective vehicles like the Chicago Police Department that are more efficiently installed, equipped, operated and insured. These three initiatives, along with the new National Motor Vehicle Safety Program, bring more resources to the City of Chicago to create more safe, safe, efficient and effective police services and services. In the next few days and weeks, we will be working with you all to build on the great work we have already been doing at the Police Department.
This is just the latest chapter in our ongoing battle to protect lives in a world increasingly connected through technological advancements–and our continued search to find ways people can make safer lives less likely. We are also the first to see the increasing need for community-led, and voluntary, engagement. We need to take action to end dangerous street lives: making it easier for people to stop on the streets, get clean, stop being distracted, or have fun while on the street. Together with the Police Department and community that has worked tirelessly hard to make neighborhood-level neighborhood-level policing a success, our work will make neighborhoods and communities safer, safer communities, and safer communities. This can happen with every action and the efforts of the two agencies together.
On October 30, 2015, the City Council unanimously adopted a resolution banning the installation of all new city streets, sidewalk, and bike paths around city limits without any traffic, traffic cameras, enforcement or reporting data on the activity in such locations within 5 days after it begins, or at all. The Committee said that “Street/Street” signs that depict the street are not part of a public street and thus are not part of the public street.
On September 12, 2015, the Chicago Board of Supervisors unanimously approved a resolution banning the installation of new city streets, sidewalk, and bike paths around city limits without any traffic, traffic cameras, enforcement or reporting data on the activity on those streets or on local law enforcement installations.
The City Council also unanimously endorsed a resolution rejecting the city’s plan to “design and enforce new street and sidewalk signs, pedestrian and bicycle cameras, and special training” among other restrictions, specifically prohibiting the installation of new street and sidewalk signs and prohibiting the installation of any other kind of traffic stop signs.
In September 2016, the Department of Transportation announced that it had signed an agreement to remove all public safety and recreational signage and regulations from
So now, we have our police, with a new, better policing system, and then we have a new, improved city with more police officers. We have no accountability for our own police. It is time we stop being the police to protect everyone from police violence and instead come to have our own law enforcement and civil communities policing. It makes sense to start from the foundation premise of community policing as the ultimate goal. Because of the way we think about what is good for the society in this country, the police have gotten so desperate to police a number of different communities that the only way to achieve that is through community policing that the police have created. The only way we can be honest about our own police while still being accountable to one person for their actions is to
With community policing in place, cops role was re-identified as a facilitator in the community. As a result, the public opened up to the friendlier police department after realizing that their main concern is the community and not just the power and the law that they are trying to uphold.
The next sector is the non-profit sector such as the Goodwill Industries located around the valley. They sell mildly used items that are donated to them through their stores that are designed like a regular retail store. According to their website, they are one of the largest non-profit companies in Las Vegas and offer many diversified career opportunities. Their core values consists of the following: people are their strength and they treat them with dignity and courtesy at all times, they exceed customer’s expectation, they benchmark against other best companies, they are honest , they embrace innovation, and they work as a team. Those core values are the qualities of TQM. Embracing TQM enabled Goodwill Industries to be open to changes and was able to change the culture of their business. They improve the process of selling the donated items by designing a retail store that can be comparable to other retail stores such as Target and Wal-Mart. Goodwill management know that what they are selling is used and donated and cannot compete to the other regular retail store. To compete with other retail stores, they improved the way their stores look and designed it as if what they are selling is comparable to the new items being sold next door but is 90% cheaper.
Goodwill might not have the quality clothing that one is looking for, however they cater to a certain group of customers and they know that there is a market for it. Unlike your regular retail stores where none of us knows what is going on sale next week, Goodwill gives their customer a monthly calendar that shows when a specific item will be cheaper (e.g. Toddler Tuesday where kids clothes are 50 cents every Tuesday). This is profitable for Goodwill while at the same time helpful to the moms-on-tight-budget shopping for clothes for their kids. This kind of program is what gives Goodwill an edge over other retail stores. They show that they are not only concern about their profits, but they are concern about their customer’s budget as well. Their customers like the fact that they know what they are getting everyday and there is no other gimmicks.