Assignment of Managerial Communication
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Assignment for Managerial CommunicationName: Dr. Htet Lynn ZawCourse No.: MG 10011. My business function is pharmaceutical sales and my company is Abbott EPD Myanmar Co. Ltd, which is located between 56th and 55th streets and 26th and 27th streets, Mandalay. As for my customers, there are two types of customers for me.Internal customersExternal customersInternal customers includeMy superiors: Business Manager, Country ManagerSame level manager: Sales Manager, Product Manager, Office ManagerMy subordinates: Product SpecialistsOfficers from distribution companyExternal customers includeDoctorsPatientsChannel Sales RepresentativesPharmacy Owners2.Communication IllustrationManagerial Communication Process within my organization[pic 1][pic 2] In the Above figure, the upward communication of sales manager Upper Myanmar is Business Manager, who is responsible for all the business in Myanmar and I have to report to him as direct management. There are 4 product specialists who are in downward communication with me and they reported to me as they are direct subordinates of mine.
NoNamePositionCommunicationReasons to contact1Dr. Thet Htun OoBusiness ManagerUpward CommunicationFor overall business functions of Abbott EPD Myanmar Co. Ltd2Dr. Zon Lei MaungSales Manager (Lower Myanmar)Lateral CommunicationFor interactions of business functions between Upper Myanmar and Lower Myanmar3Dr. Aye Mya Mya LinProduct ManagerLateral CommunicationFor product management of Abbott EPD Myanmar Co. Ltd4Product Specialist (OG team)Product SpecialistDownward CommunicationFor promotion and sales of the products in Upper Myanmar5Product Specialist (OG team)Product SpecialistDownward CommunicationFor promotion and sales of the products in Upper Myanmar6Product Specialist (Ortho team)Product SpecialistDownward CommunicationFor promotion and sales of the products in Upper Myanmar7Product Specialist (Ortho team)Product SpecialistDownward CommunicationFor promotion and sales of the products in Upper Myanmar8Ma Khin Mi MiSales Head/ DKSHLateral CommunicationFor distribution and supply chain management of the products9Ma Moe Ma Ma WinWarehouse ManagerLateral CommunicationFor storage and delivery of the products to customers10DoctorsOrthopedicians, O&G SpecialistsLateral CommunicationFor sales of the products As horizontal or lateral communications, I have a sales manager Lower Myanmar and a product manager. This is the managerial communication process in my organization.