Ethics Awareness InventoryEssay Preview: Ethics Awareness InventoryReport this essayCase Study AssignmentRobert GardleyGen 480Professor Constance Van GuilderNovember 1, 2006Provide four to six assumptions held by Kelly; six to nine assumptions held by Pat; Two to three assumptions held by Cliff; two to three assumptions held by Chris.
Kelly:Kelly assumes that because of his short staff she wont have time for the new product development. He also makes the assumption that his department wont have time to maintain the existing service if they are to develop a new product. When Pat asks Kelly when he would like to meet to talk about the project Kelly assumes that they will just argue again. Kelly assumes that Pat has not heard about quality control. Kelly assumes that Pat is going behind his back and talking to her programmers.
Software design department do not see the path to “product optimize” launch and are unable to complete the project by the deadline. Cliffs new budget crunch on the project should not delay the launch from August. She assumes that her programmers are the best and that they will get the project done on time. Pat assumes that if a new prototype is presented to customers by the first of August, the customers will be thrilled. She also assumes that a prototype that is not completely finished is not a problem. Pat assumes that Kelly has not heard of iterations. After talking to one of the programmers, Pat assumes that the programmers have time to finish the new project. Pat assumes that Kelly goes behind her back with Chris. Pat assumes that her problems at hand are bigger than replying to the questions I have for her.
Cliff:Assumes all departments can lower their budgets by 15%. Assumes the product will be launched on August first.Chris: Assumes there is a conflict between Marketing and Product development. Assume all departments can cut there budgets by 15%. Assumes that budget cuts will not cause lay offs. Assumes that this project is a challenge but it can be done under the circumstances.
Explain the arguments made by each of these peopleCliff OConnor:Assume budget can be lowered by 15%. Believes the project budget is problematic and needs to be lowered by 1/3. The product must be launch by August.Pat Lambert:Company software designers working on the project are unable to launch the product on the desired deadline and therefore recommend contracting an outside software firm to finish and launch the product on time. Pat argues that it is not a problem to release an unfinished prototype to customers on August first and the customers will be thrilled because it is the first to market. Pat argues that the programmers have sufficient time to finish the new project and that she know this because she spoke to a programmer and he confirmed this information. Pat argues that she can get the new project done without Kelly. Pat also argues that this project can save the company and all Kelly wants to do is the same old things the same old way.
Kelly Thomas: Kelly argues that his product development department wont have the time to develop the new product due to under staffing. Kelly argues to Pat that if they meet to discuss the project that they will just argue again. Kelly argues to Pat that she does not know what is involved in programming and that programming is not just keystrokes, that there is planning, testing and quality control. Kelly argues that he spoke with Chris and he thinks the budget looks flimsy unless the company can come up with something workable. Kelly argues that Pat is going behind his back and speaking with his programmers. Kelly argues that marketing people dont have an understanding of how products work. Kelly argues that Pat has a lack of knowledge of how the iscanner software works because she thinks the alterations that need to be made are minimal.
D. Chris Martinas:Chris is unable to get the same story from Pat and Kelly. Project, sales, and service revenue are falling and its time to take extreme action. Must get serious about the budget crisis and reduce it by 15%. Chris argues for employees not to panic because he is determined to not lay anyone off. Chris argues that it is necessary for the future of the company to complete the new product launch on the set date.
Evaluate each argument listed above as sound or unsound and why. Indicate whether they are emotional or logical in nature.Cliff OConnor:Cliffs argument that all department budgets can be reduced by 15% is logical in nature and is sound because as CEO he has a realistic view of how much of the budget cuts are possible. Cliffs argument that the new projects budget needs to be lowered by 1/3 is logical. Cliffs argument that the new product can be launched on August first is unsound and emotional in nature. Cliff is not working day in and day out with the programming team, as is Kelly, and therefore does not have a correct estimation of when the product will be ready for launch.
Pat Lambert:Pats argument that the companys program department does not have the capability to finish the new project is unsound and illogical. As Kelly mentioned in his counter argument, that the programming staff has been cut by 25% and does not have the man power to finish the product. It is therefore illogical to expect an understaffed group of programmers to finish a product when they are understaffed. Pats argument which stated that it is not a big problem to launch an unfinished prototype to customers and those customers will be thrilled is an unsound and illogical assumption and argument. Customers may not like that the product is not finished and may not function completely. Pats argument that she can get the project done without Kellys help is emotional in nature and unsound. Pat does not seem to take Kellys argument seriously and dismiss them as
[02/01/2014, 6:22:30 AM] Peter Coffin: The people at Sony and Intel have made abundantly clear that they know there will be delays, a lack of faith, confusion and a lack of trust for Sony in their quality control process.
[02/01/2014, 6:27:30 AM] Peter Coffin: They will never release the firmware of their TVs, laptops or other things we want them to, we will never see the product on the shelves before it, and our partners are aware of this, but are looking at those problems as a sign that Sony has a strong track record of moving the products from the production of the hardware to the distribution of the software.
[02/01/2014, 6:27:35 AM] Peter Coffin: We are just trying to get updates from the Sony folks on which parts of this new build are expected to work. That is their job.
[02/01/2014, 6:27:40 AM] Peter Coffin: That is the job of our partners, Sony (I’m not entirely sure about her role), Intel (I can’t take it personally, but I would be very upset with something Microsoft did, which is what she promised)
[02/01/2014, 6:27:49 AM] Peter Coffin: Intel on the software has provided an adequate and reliable fix for the problem with Sony, but Intel has continued to provide support for the firmware.
[02/01/2014, 6:27:52 AM] Peter Coffin: Both Intel and Sony have fixed the problem at every possible stage and have been good to us, but at this point I can’t say we did anything as important as Sony and Intel. I do not want to use Sony for what I am doing because my interest is to use Intel. I understand all of the concern. I wish there would be more time to look at this more clearly. There is nothing we can do at this point to make those issues disappear. There were some people who were frustrated on both sides of the fence, but not all. There are many, many people who are trying to reach out to them, and to say Sony’s work is OK.
[02/01/2014, 6:28:23 AM] Peter Coffin: I would also like to talk to the team that worked with Intel on the firmware issue. I am aware that we are understaffed at this point so this is what we are waiting upon. We have done the engineering on the firmware to get the issue resolved.
[02/01/2014, 6:28:33 AM] Peter Coffin: Intel is working very, very hard to maintain the firmware update process so there is not a single single issue on the firmware that I’m concerned about.
[02/01/2014, 6:28:41 AM] Peter Coffin: I have some concerns on what could have happened if Intel had gotten there early. Intel has to know about every possible issue and then respond to it. Intel can’t be blamed for something they are not going to fix, since that may not have happened much earlier. There is not time for Intel at this point (and even not being able to get Intel to do it right).
[02/01/2014, 6:28:51 AM] Peter Coffin: I