Service Culture and Relationship Management Courses
Essay title: Service Culture and Relationship Management Courses
Service Culture and Relationship Management Courses
An Overview
Purpose Of This Overview
To put Socitm Learning’s 5 offerings in the areas of service culture and relationship management in context to enable potential customers to select the most appropriate type of solution to meet their needs.
It also aims to give a feel for the cost of various options.
Lead Tutor And Facilitator
All of these courses are run for Socitm by Mike Sayers of Keisley Harris which has many blue-chip private-sector and public sector clients in both the UK and overseas. Mike tutors in relationship management, strategic marketing and the creation of a strong service ethos among IS/IT staff.
Mike has over 20 years experience of serving and selling to both internal and external customers. This includes spells as an IS/IT Director and as a Director of an IT services company.
Summary Of The Standard Offerings
Public or
Days In-House?