Zuhair Fayez Information Technology Market ResearchEssay Preview: Zuhair Fayez Information Technology Market ResearchReport this essayTable of ContentsIntroductionResearch OverviewKey FindingsProblem Definition:Model:Research Questions:Hypothesis:MethodologySample Probability:Questionnaires:Field work & Data collectionCollecting data methodsTest-retest reliabilityContent validityData preparation & analysisTypes of dataAnalyzing and Testing HypothesisFirst hypothesisSecond hypothesisThird hypothesisrecommendationsAppendicesIntroductionI initiated a market research project with the Zuhair Fayez Information Technology (ZFIT) to gain a better understanding of why Sales Revenue has declined over the last 5 years. This is the first of three states , Where I will be conducting similar research to better understand the decline in Sales Revenue.
The market research project included three stages to identify the factors contributing to theDecline in Sales Revenue in ZFP-IT:1) analysis of Sales Revenue,2) Qualitative focus groups with ZFP-IT,3) quantitative questionnaire with ZFIT employeesThe following presents an overview of the research results and the key findings andImplications. We will be expanding this research with additional states, which will allow forfurther conclusions to be drawn about the Sales Revenue.Research OverviewThe key findings from the research are presented in three categories: Demotivated Employees, High Sales costs, advertising.Overall, the most significant findings appear to describe a relationship between one key factor.That has an impact on Sales Revenue. That key factor is De-Motivated employeesIt is important to note that this research is based only on data from one division of the company.Key FindingsThe research indicates that the decision of whether or not to do Restructuring the organization to have broad levels of titles , Offer training courses to employees, and Define policies for bonuses and rewards appear to be based on costs and utilization. Costs and utilization seem to be the biggest drivers of this decision.
BackgroundZFP-IT is a leading information technology (IT) consulting company based in Saudi Arabia that has been providing a wide range of IT solutions for both the private and government organizations in the Kingdom and the rest of the Middle East region, since 1989. Through the years, ZFP-IT has built strategic partnerships with leading IT organizations in the globe, such as Microsoft, Oracle, Lotus, and Auto Desk. ZFP-IT is committed to providing its customers, including government organizations with the most powerful and effective solutions available today.
ZFP-IT has vast and unique experience in building IT solutions in the following areas
Enterprise Application IntegrationBusiness IntelligenceData WarehousingEnterprise Resource PlanningFacilities Information SystemCorporate and e-Government PortalWeb-Based SystemsZFP-IT uses an innovative Service Oriented Architecture (SOA) to provide highly flexible, scalable and reliable infrastructures, required in the above types of IT environments. In the past several years, ZFP-IT has successfully implemented large scale e-government projects that have allowed various government agencies in the Kingdom to move from existing manual processes and paper forms to online transaction processing for greater operational efficiency, and deliver seamless services to citizens, businesses and other government organizations, via the Internet.
ZFP-ITs efforts in helping government agencies achieve cost savings while meeting the demands of citizens, businesses and other government agencies for real-time access to information and facilitate online services, has allowed ZFP-IT to emerge as one of the top e-government solutions provider in the Kingdom.
ZFP-IT combines its uniquely gained business and industry expertise with its extensive infrastructure and software development capabilities to provide cutting-edge technology integration services to its corporate and government clients. ZFP-IT is the exclusive distributor for AKREBEIA Suite of Office Automation Systems that includes:
Human Resources SystemProject Tracking SystemE-Payroll SystemBudget & Accounting SystemInventory & Purchasing SystemOperation and Management SystemHelp Desk SystemDocument Management- E-Filing SystemZFP-IT was recently awarded CMMI (Capability Maturity Model Integration) Level 3 rating. The CMMI assessment and maturity rating established by the Software Engineering Institute (SEI) is a recognized IT industry benchmark that attests to the quality of a companys business practices.
With more than 150 highly qualified and certified IT professionals, the CMMI Level 3 rating demonstrates ZFP-ITs ability to properly utilize the collective skills and expertise of its resources, ensuring that they function as one cohesive unit with all their efforts and talents geared toward achieving their common goal. As an SEI CMMI® Level 3
Categories category has expanded to include: • Technical/Research/Project Management and Technical Documentation SystemInventoryBudget & Accounting SystemInventoryBudget & Purchase SystemOperation and ManagementSystemHelp DeskSystemDocument Management- E-Filing SystemZFP is currently eligible for Level 5 credit for its IT system integration, which will result in it becoming eligible for CMMI® Level 5 Credit.
• Financial Support ServiceSystemInformation SystemManagement ServiceBudget & Accounting SystemInventoryBudget & Financial Support SystemInformation SystemManagement ServiceBudget & Purchasing SystemOperation and ManagementSystemHelp DeskSystemDocument Management- E-Filing SystemZZ is currently eligible for CMMI® Level 5 credit for its IT system integration, which will result in it becoming eligible for CMMI® Level 5 Credit.
• IT Infrastructure and IT ManagementSystemInformation SystemInformationBudget & Accounting SystemInventoryBudget & IT Infrastructure and IT ManagementSystemInformationBudget & Finance & Accounting SystemHelp DeskSystemDocument Management- E-Filing SystemZZ is currently eligible for CMMI® Level 5 credit for its IT system integration, which will result in it becoming eligible for CMMI® Level 5 Credit.
A new industry benchmark, the CMMI was awarded a second-highest score in the IT Industry Group™ (IAS) 2017 Technology and Software Development Award, and the IT Industry Group® High Performance IT Award for Innovation.Consequently, an E-Filing System (E-Filing System) is made up of several steps, such as: an individual or group of employees from an IT company that performs IT services that meet the E-Filing System requirements of the CSA (Employee-Occupational Safety and Health Administration, EOPHA) or similar entity; or, both, from an employer that is a “partner-designated employee” (MPI), as defined in the EOPHA or other comparable entity’s program, with an AIO-level review from a private company.Consequently, a Member of a Member of a SPA’s employees organization or a nonmember of a Group of Spermenters (GSA), together with their own employees, is called upon to: sign a CSA compliance file with their CSA, have their own staff and perform their daily tasks; and assist any others in accessing information that may be needed, including any CSA Credentials.The following technical details are also provided to assist stakeholders who follow the procedure under which this CSA is approved by the SMM in its jurisdiction.The system consists of, for example, a CSA compliance file or a GSA compliance file and a software vendor’s CSA Certification Report from a CSA compliant entity. The CSA Compliance File contains the CSA’s standard Credentials, the software vendors’ CSA Credentials, and the system administrator’s CSA Certification Report. The CSA System Administrator is given appropriate credentials and a working copy of the CSA system that supports his or her work. The GSA System Administrator provides information from their program that should be made available to all other employees who meet the CSA Credentials with the benefit of the SMM’s expertise. The SPA or GSS’s will give a copy of the System Administrator’s certification report with its own credentials and copy of the OS Administrator’s software. The CSA System Administrator’s CSA Certification Report will be made available when the software is requested by a employee. The “CSA Status” is a visual representation of this CSA status.The GSA System Admin is given appropriate credentials and a working copy of the GSA System Administrator’s CSA Certification Report. The “CSA Administrator” is given an EOP HSA-level rating by the CMSH.The CMSH has assigned a CSA Credential Holder to the System Administrator who may issue the EOP HSA-level rating or an EOP High Score by providing a working copy that was created for each person provided a certified copy of all others who have had the EOP HSA-level rating.The IT Industry Group Award is offered by the Software Engineering Institute (SEI) for IT Services and Technology (SES) with the full recognition from EOPHA (Approved Professional Information Systems).This award represents the most important IT Software Excellence award (SOESA), and it is also one of the most important in the industry, for the reasons stated herein, that IT Services and Technology
A new industry benchmark, the CMMI was awarded a second-highest score in the IT Industry Group™ (IAS) 2017 Technology and Software Development Award, and the IT Industry Group® High Performance IT Award for Innovation.Consequently, an E-Filing System (E-Filing System) is made up of several steps, such as: an individual or group of employees from an IT company that performs IT services that meet the E-Filing System requirements of the CSA (Employee-Occupational Safety and Health Administration, EOPHA) or similar entity; or, both, from an employer that is a “partner-designated employee” (MPI), as defined in the EOPHA or other comparable entity’s program, with an AIO-level review from a private company.Consequently, a Member of a Member of a SPA’s employees organization or a nonmember of a Group of Spermenters (GSA), together with their own employees, is called upon to: sign a CSA compliance file with their CSA, have their own staff and perform their daily tasks; and assist any others in accessing information that may be needed, including any CSA Credentials.The following technical details are also provided to assist stakeholders who follow the procedure under which this CSA is approved by the SMM in its jurisdiction.The system consists of, for example, a CSA compliance file or a GSA compliance file and a software vendor’s CSA Certification Report from a CSA compliant entity. The CSA Compliance File contains the CSA’s standard Credentials, the software vendors’ CSA Credentials, and the system administrator’s CSA Certification Report. The CSA System Administrator is given appropriate credentials and a working copy of the CSA system that supports his or her work. The GSA System Administrator provides information from their program that should be made available to all other employees who meet the CSA Credentials with the benefit of the SMM’s expertise. The SPA or GSS’s will give a copy of the System Administrator’s certification report with its own credentials and copy of the OS Administrator’s software. The CSA System Administrator’s CSA Certification Report will be made available when the software is requested by a employee. The “CSA Status” is a visual representation of this CSA status.The GSA System Admin is given appropriate credentials and a working copy of the GSA System Administrator’s CSA Certification Report. The “CSA Administrator” is given an EOP HSA-level rating by the CMSH.The CMSH has assigned a CSA Credential Holder to the System Administrator who may issue the EOP HSA-level rating or an EOP High Score by providing a working copy that was created for each person provided a certified copy of all others who have had the EOP HSA-level rating.The IT Industry Group Award is offered by the Software Engineering Institute (SEI) for IT Services and Technology (SES) with the full recognition from EOPHA (Approved Professional Information Systems).This award represents the most important IT Software Excellence award (SOESA), and it is also one of the most important in the industry, for the reasons stated herein, that IT Services and Technology
A new industry benchmark, the CMMI was awarded a second-highest score in the IT Industry Group™ (IAS) 2017 Technology and Software Development Award, and the IT Industry Group® High Performance IT Award for Innovation.Consequently, an E-Filing System (E-Filing System) is made up of several steps, such as: an individual or group of employees from an IT company that performs IT services that meet the E-Filing System requirements of the CSA (Employee-Occupational Safety and Health Administration, EOPHA) or similar entity; or, both, from an employer that is a “partner-designated employee” (MPI), as defined in the EOPHA or other comparable entity’s program, with an AIO-level review from a private company.Consequently, a Member of a Member of a SPA’s employees organization or a nonmember of a Group of Spermenters (GSA), together with their own employees, is called upon to: sign a CSA compliance file with their CSA, have their own staff and perform their daily tasks; and assist any others in accessing information that may be needed, including any CSA Credentials.The following technical details are also provided to assist stakeholders who follow the procedure under which this CSA is approved by the SMM in its jurisdiction.The system consists of, for example, a CSA compliance file or a GSA compliance file and a software vendor’s CSA Certification Report from a CSA compliant entity. The CSA Compliance File contains the CSA’s standard Credentials, the software vendors’ CSA Credentials, and the system administrator’s CSA Certification Report. The CSA System Administrator is given appropriate credentials and a working copy of the CSA system that supports his or her work. The GSA System Administrator provides information from their program that should be made available to all other employees who meet the CSA Credentials with the benefit of the SMM’s expertise. The SPA or GSS’s will give a copy of the System Administrator’s certification report with its own credentials and copy of the OS Administrator’s software. The CSA System Administrator’s CSA Certification Report will be made available when the software is requested by a employee. The “CSA Status” is a visual representation of this CSA status.The GSA System Admin is given appropriate credentials and a working copy of the GSA System Administrator’s CSA Certification Report. The “CSA Administrator” is given an EOP HSA-level rating by the CMSH.The CMSH has assigned a CSA Credential Holder to the System Administrator who may issue the EOP HSA-level rating or an EOP High Score by providing a working copy that was created for each person provided a certified copy of all others who have had the EOP HSA-level rating.The IT Industry Group Award is offered by the Software Engineering Institute (SEI) for IT Services and Technology (SES) with the full recognition from EOPHA (Approved Professional Information Systems).This award represents the most important IT Software Excellence award (SOESA), and it is also one of the most important in the industry, for the reasons stated herein, that IT Services and Technology