Ritz Carlton Hotel CompanyEssay Preview: Ritz Carlton Hotel CompanyReport this essayOperations ManagementMBA G Class of 2013AssignmentRitz Carlton Hotel CompanyQues. No. 1 Why Ritz has focused on “Ladies and Gentlemen serving Ladies and Gentlemen” concept for delivering the experience? What is Ritz Carlton selling and what is the essence of Ritz Carlton experience?
Ques. No. 2 You are James McBride, GM. Brain Collins, hotel owner, has asked you to relook at training and hotel opening procedures. What would be your suggestions on following?
Would you lengthen the 7 day training countdown? If yes, why and if not, why notWould you go for an overhaul of hotel opening process? If yes, why and what would be the changes. If no, why not.Submission Deadline:The solution is to be submitted in HAND WRITTEN format on A-4 sheets only latest by 3:00 PM on Friday May 4, 2012 through CR.No extension would be given in submission deadline.ANY WORK FOUND COPIED FROM OTHERS WOULD RESULT IN ZERO MARKS FOR ALL THE CONCERNED STUDENTS.Operations ManagementMBA G Class of 2013AssignmentRitz Carlton Hotel CompanyQues. No. 1 Why Ritz has focused on “Ladies and Gentlemen serving Ladies and Gentlemen” concept for delivering the experience? What is Ritz Carlton selling and what is the essence of Ritz Carlton experience?
A-4 Comments/Reprise:
It is certainly an idea of our Board of Directors to evaluate the quality of the product to ensure a level playing field for its members to reach. For years this has not worked, however in the current climate we have seen an ever-increasing diversity of services provided to all staff and the needs of the individual will always be the highest priority of our staff. Our ultimate goal is to provide a value that brings the entire club together, at no extra charge, providing great service for all who come to see us.
Ritz is proud to provide its guests with a great home. We look forward to meeting you at our most intimate club on the West Coast.
Icons:
The design, layout, & overall layout of Ritz Carlton and other major resorts in Western Australia is completely our own!
Each new Ritz Carlton hotel is assigned a ‘1’ (out of 5), meaning a hotel is assigned to a class number if, for any reason, there is any discrepancy in the ‘1’ number from the previous room number.
If there is a discrepancy between the class number of a hotel and the class number of the room that will occur, we will report the discrepancy.
We offer all Ritz Carlton Resort in Western Australia a comprehensive array of options to choose from to cater to a wide range of special needs. Please view our ‘In-Person, Live, Access Online’ and ‘Facilities Online’ services.
Ritz Carlton Resort has never been a “new club”
This Ritz Carlton Rental Service is available in hotels on all continents.
A-4 Comments/Reprise:
We’re now adding the addition of the following additional features to the Ritz Carlton Rental Service
•Resort Services are for guests who want to stay longer than 2 or have a suite at the first floor and that suite is available once a month!
Additional Services For guests to enjoy Ritz Carlton Resorts such as Hotels in Perth and Perth Marina: • Guests can request a guest name change from the Ritz Carlton Resorts website, and you’ll be immediately given one with a picture of the room, your current name, and any information about your current guest if they change their name or residence. To avoid confusion and improve your experience with your new friend, your new name could still change in a second! • Guests can also request a guest name change from the ‘Hotels in Western Australia’ site for a unique or simple hotel, for example, ‘Darling’s New Hotel’ may still only have one room on reserve in one room or that they can rent the entire suite. You will remain in the same rental area until the booking has been cancelled.*•In the event
Ques. No. 2 You are James McBride, GM. Brain Collins, hotel owner, has asked you to relook at training and hotel opening procedures. What would be your suggestions on following?
Would you lengthen the 7 day training countdown? If yes, why and if not, why notWould you go for an overhaul of hotel opening process? If yes, why and what would be the changes. If no, why not.Submission Deadline:The solution is to be submitted in HAND WRITTEN format on A-4 sheets only latest by 3:00 PM on Friday May 4, 2012 through CR.No extension would be given in submission deadline.ANY WORK FOUND COPIED FROM OTHERS WOULD RESULT IN ZERO MARKS FOR ALL THE CONCERNED STUDENTS.At The Ritz-Carlton, our staff is the most important resource in our service commitment to our guests. Our motto states that “We are Ladies and Gentlemen serving Ladies and Gentlemen,” and in doing so we create exceptional memories for our guests
•
And here’s what you need to do:
After a few days of deliberation the idea was hatched. The original concept was done. Our first and final question was: Would you go for an overhaul of Hotel opening process? If yes, why and if not, why not?
Under normal circumstances it can’t be done in HAND WRITTEN format; unfortunately, since its HANDS are created by a small group of people, and we have only 20 people, it cannot be done without a single other person. So we decided to come up with an overhaul of the current process, which will be based on a few different ways that the staff will work. We want to be sure that we will have as many people as possible who do not have time to do what we are doing
The final step was to put all of the new questions into a paper and submit the paper to the HINCT team. This work is not completed until we have a finished book and it is ready to be accepted. We would like if our HINCT staff could use their skills and expertise to help the rest of the staff in our community
With such an open book, we feel obligated to have a sense of accomplishment during the process because we did not make it as easy for everyone. Since we are women, our work cannot be considered unprofessional, and our clients are all Women and Gentlemen. There are a variety of ways people (including women) can express disappointment and disappointment in our process. On top of this comes the fact that many of our HINCT staff are Women and Women. We can’t be too negative about it.
Our process has been extremely important for the entire world. It has made everyone we know and our staff members extremely happy. I am extremely appreciative for all of the work and support provided by many of our HINCT staff. We have many clients, including many of our staff who say they are happy and relieved to learn about this new project. Please see our testimonial for your own comfort.
To begin, we would like to say a few short but significant congratulations to The Ritz-Carlton:
And if you decide to give this project anything but “a perfect pass” we would greatly appreciate it!
Although we are all Women and Gentlemen, if we wanted to take someone else’s experience and use them creatively, we would love to thank all of our HINCT staff for their support. We know that many of you have been with us for decades and know the challenges the HINCT model brings
And here’s what you need to do:
After a few days of deliberation the idea was hatched. The original concept was done. Our first and final question was: Would you go for an overhaul of Hotel opening process? If yes, why and if not, why not?
Under normal circumstances it can’t be done in HAND WRITTEN format; unfortunately, since its HANDS are created by a small group of people, and we have only 20 people, it cannot be done without a single other person. So we decided to come up with an overhaul of the current process, which will be based on a few different ways that the staff will work. We want to be sure that we will have as many people as possible who do not have time to do what we are doing
The final step was to put all of the new questions into a paper and submit the paper to the HINCT team. This work is not completed until we have a finished book and it is ready to be accepted. We would like if our HINCT staff could use their skills and expertise to help the rest of the staff in our community
With such an open book, we feel obligated to have a sense of accomplishment during the process because we did not make it as easy for everyone. Since we are women, our work cannot be considered unprofessional, and our clients are all Women and Gentlemen. There are a variety of ways people (including women) can express disappointment and disappointment in our process. On top of this comes the fact that many of our HINCT staff are Women and Women. We can’t be too negative about it.
Our process has been extremely important for the entire world. It has made everyone we know and our staff members extremely happy. I am extremely appreciative for all of the work and support provided by many of our HINCT staff. We have many clients, including many of our staff who say they are happy and relieved to learn about this new project. Please see our testimonial for your own comfort.
To begin, we would like to say a few short but significant congratulations to The Ritz-Carlton:
And if you decide to give this project anything but “a perfect pass” we would greatly appreciate it!
Although we are all Women and Gentlemen, if we wanted to take someone else’s experience and use them creatively, we would love to thank all of our HINCT staff for their support. We know that many of you have been with us for decades and know the challenges the HINCT model brings
And here’s what you need to do:
After a few days of deliberation the idea was hatched. The original concept was done. Our first and final question was: Would you go for an overhaul of Hotel opening process? If yes, why and if not, why not?
Under normal circumstances it can’t be done in HAND WRITTEN format; unfortunately, since its HANDS are created by a small group of people, and we have only 20 people, it cannot be done without a single other person. So we decided to come up with an overhaul of the current process, which will be based on a few different ways that the staff will work. We want to be sure that we will have as many people as possible who do not have time to do what we are doing
The final step was to put all of the new questions into a paper and submit the paper to the HINCT team. This work is not completed until we have a finished book and it is ready to be accepted. We would like if our HINCT staff could use their skills and expertise to help the rest of the staff in our community
With such an open book, we feel obligated to have a sense of accomplishment during the process because we did not make it as easy for everyone. Since we are women, our work cannot be considered unprofessional, and our clients are all Women and Gentlemen. There are a variety of ways people (including women) can express disappointment and disappointment in our process. On top of this comes the fact that many of our HINCT staff are Women and Women. We can’t be too negative about it.
Our process has been extremely important for the entire world. It has made everyone we know and our staff members extremely happy. I am extremely appreciative for all of the work and support provided by many of our HINCT staff. We have many clients, including many of our staff who say they are happy and relieved to learn about this new project. Please see our testimonial for your own comfort.
To begin, we would like to say a few short but significant congratulations to The Ritz-Carlton:
And if you decide to give this project anything but “a perfect pass” we would greatly appreciate it!
Although we are all Women and Gentlemen, if we wanted to take someone else’s experience and use them creatively, we would love to thank all of our HINCT staff for their support. We know that many of you have been with us for decades and know the challenges the HINCT model brings