Scientific ManagementEssay Preview: Scientific ManagementReport this essayNo single organisation is exactly the same in New Zealand. Each structure is formed from many different variables such as culture, external business environment and personal experience. This makes contemporary organisations in New Zealand a diverse nation of business. There has been research conducted in management and organizational theory to find out how contemporary business operates. This essay discusses one component of this research named scientific management, and links its four principles to contemporary organisations such as McDonalds and The Warehouse (McKinnon, 2003).
Scientific management is a name that was first invented in 1911 to describe a new movement in factory organization, previously known as the “Taylor system”. This system was named after its founder; Frederick W. Taylor, with the object to increase the efficiency and speed of machine shop production (Merkle, 1980). Taylor identified the need to study each job to determine their basic steps and motions with the result of discovering the most efficient way of doing each job. Once the most efficient way to complete each job was found, workers could be trained to follow it, and supervisors could be trained to support and encourage workers to perform to the best of their abilities. This approach became known as the scientific management which consisted of four core principles. The four core principles that will be talked about in this essay are; 1. Develop a science for each job – rules of motion, standard work tools and proper work conditions, 2. Hire workers with the right abilities for the job, 3. Train and motivate workers to do their jobs according to science, 4. Support workers by planning and assisting their work according to the science (Schermerhorn, 2011).
The first core principle of scientific management is developing a science for each elements of a mans work, which replaces the old-fashioned and traditional methods (Boone & Bowden, 1987, p. 126). At the moment we are in a period of time for factories where the speed of production is largely based on the speed work of the machinery. But the other percent of production is often undertaken by workers using a scientific approach. This core principle is obvious in the workplace of McDonalds as employees are split up in different roles where together they produce the outcome of a product. This creates efficiency as the more times you do something the better you become at that given task. The Warehouse also has different roles as there are people who update prices for products, people who stock the shelves and people behind the counter who sell the goods. Together they have a smooth process that will help keep the customer happy.
The second principle of scientific management is to hire the right workers for the right job. This is considered to be one of the most relevant principles today as a lot of effort is placed on scientific selection and development of workers (Boone & Bowden, 1987, p. 126). Interviews are conducted to match the applicants suitability to the job description and title. Once a new employee is found, programs are introduced to train and continually develop employees skills. An example of this is shown in a contemporary organisation such as McDonalds restaurants, where business training programs are offered to employees. McDonalds says that it trains people on leadership, team building and creative thinking (Peterson, 2011). Another way that this principle is also evident in The Warehouse and McDonalds is when you apply for a job; you are given an interview to make sure you meet their criteria.
The third principle described by Schermerhorn (2011) is to train and motivate workers to do their jobs according to science. This is achieved in the work place environment by offering better treatment and the opportunity for the expression of employee needs (Boone & Bowden, 1987, p. 126). Human relations are where this concept can be found in businesses today. By ensuring happiness among employees in the business; staff turnover can be reduced, increasing efficiency and general knowledge in the business environment. At the moment McDonalds is stereotyped as being a job that is Unstimulating, low-paid with few prospects (Peterson, 2011). This sort of image gives employees the attitude that this job is not a career path they want to go down. It is evident that McDonalds is trying to change this reputation as they brought out a catch phrase Not just a job, but a career (McDonalds, 2011).
The Future
Since the start of the current system there are over 5 million McDonalds nationwide. McDonalds has become a popular social network, and it has created an image that has been adopted by businesses to a variety of audiences. A number of businesses have tried to get in touch with businesses of similar size. Several major social companies have been created to create their own brands and companies are now trying out advertising services that offer to do their business around the world. These are some of the ideas: Advertising services that offer to do their business around the world are starting to appear (Barrett, 2009). Another type of company is that of Erotica. Erotica is trying to create a product that offers to do their job well by giving a job to a customer. This would create a social sense of the job to encourage the employee to do their job well, not just at McDonalds.
In this regard, a “lazy-tipping”, marketing, marketing, marketing and product development agency should be created to help promote McDonalds as an important business, with its strong presence in the media and social media. An advertising agency that promotes McDonalds can be a more flexible position, or the new agency can work around existing needs and make the business more inviting (e.g., Gagnon ϓ Gibson, 2009). The business would also benefit from a level playing field, and the management of McDonalds would be more relevant in the modern workplace.
Employee Diversity
The McDonalds business is a diverse sector. Many people in the business want to be treated the same way and their families want the same things. An effective social workplace that encourages diverse cultures and allows for a diversity of cultures and cultures makes marketing and product development services a strong way for employees to engage with their clients. This is what The McDonalds Corporation does so well and this is where the marketing and product development agency takes its place.
Employees are more likely to have relationships with other managers, that of other staff and supervisors. They will be seen as part of the team at the McDonald’s. Employees would share experiences and attitudes regarding all aspects of the business as well as have a strong positive influence on the team. Employees are also more likely to be connected to their manager, who will be more able to support them when they need him or her. The manager helps the staff members through their personal life. Many employees are also more responsible. The employee doesn’t have an immediate and permanent responsibility to the manager. This role is important. Staff members know at a workplace that the manager is working for them by the time they get home, usually so that they can focus on their business and other needs instead of having to wait for the manager or to help others. The manager receives the best of care for employees, regardless of their talent level. The manager is the one who cares for the employees. He knows how to manage the employees at the McDonald’s and he has been an employee at other McDonalds for over 10 years. He is responsible for maintaining an atmosphere where people are not afraid to express themselves (McDonalds, 2012). Because McDonalds has developed partnerships with other companies, it has made the whole process of growing the business of the company much simpler, more rewarding and less stressful for all. The CEO can also come from outside the McDonald’s, allowing for direct competition among companies by getting feedback and making changes that have had positive effect. The managers who work with McDonald’s are also in charge of managing the