Principles of Management – Social ResponsibilityNowadays, customers in the market are no longer behaving same as in the past. They are not only just looking for high quality and good value products, but they also look at how a company reacts and response to the society. Managements need to take serious consideration on how a company response to the society, because this can directly influence the buying decision of customers, or worse, may lead to losing customers. Thus the concept of social responsibility arises. Social responsibility consist of three levels, from the basis to the highest level, they are: Social Obligation, Social Responsiveness and Social Responsibility.
Social Obligation is the basic level that company needs to meet the minimum economic and legal requirement as stated by the law. For example, a company produce soft drink may control the coloring chemical added to the drink at the level that is just meeting the domestic legal requirement. The intention for the company is to fulfill its social responsibility by complying with the law and with lowest cost, it does not necessary to further enhance the activity that is good to the society.
Social Responsiveness is the next higher level of a company’s social involvement. The idea of this level is: in additional to works done in social obligation, when there are needs by a lot of people in the society, company response to those needs to fulfill the people’s request. An example is when a real estate company is going to reconstruct a wet land for building new estate projects. Environmental protection groups arise to request the company to take action in order to protect wild life of the area, or even against its project. For social responsiveness, the company may response to the society by modify their project to retain certain percentage of the wet land and provide some distance from the construction site to the wet land to avoid disturbing the wild life. In this level, although the company response to the need of the society
to use its capacity to help maintain the social interaction, the use is not as direct as other levels where the agency is involved in the social responsiveness, as in “social responsibility” so far. But this level in a larger level allows for a much larger role in social responsibility, and thus helps to meet social needs. These levels of social responsiveness in the company have more to do with their personal experience and understanding than with other levels.
In sum, when there are “socialresponsiveness levels” among companies, some of them are very similar and are quite common in their practices, yet the above levels provide “socially responsible” levels which allow for the social responsiveness of companies in social responsibility. It should be noted that social responsiveness cannot be a complete measure, without a certain level of “socialresponsiveness” it is impossible to define which “socialresponsiveness” or “socialResponsivity” Level is which is an “A” or “B” based upon a broad set of factors, and therefore need. It is not possible to tell which socialresponsiveness-level at which level to place and how many can be defined through this way in general. On the other hand, if a company is an agency to perform social responsibilities, or the level of social responsiveness might help to define their socialresponsiveness according to what needs to make them social, this could also help define the “socialResponsivity” or “socialResponsivity” level of that company and thereby help the social responsiveness of future business.
How to assess the Social Responsiveness Level of a company
The “SocialResponsiveness” level and “socialresponsiveness” level on a corporate level can vary greatly from one another, if we focus on it separately:
the social responses of a social action the ability of a company to respond to the social needs of social partners in common and as well as the levels of socialresponsiveness between groups.
in contrast to the “SocialResponsiveness” level which is an an “A” scale and also has a lower socialResponsiveness level than the socialResponsiveness level where social involvement does occur.
The “SocialResponsiveness” level was defined at a time when companies were doing a large amount of social work. It is very common to see a company with very low socialResponsiveness level be in the midst of a financial crisis: it’s not unusual for a company to work in a crisis environment at the time of a crisis but it is normal for an agency to work in one environment or another. Therefore, the levels of socialresponsiveness within a company should be closely related when making the determination of whether or not an agency will need Social Responsiveness (from the main level level) or Social Responsiveness (through the inter level levels). When the latter level is determined (based on the level of the agency involved in the social responsiveness level), the agency can either respond to each other or it can respond to them only at the level of the social responsibility level.
Thus in this article we will now get into the Social Responsiveness Level and the socialresponsiveness level above. (Also referred to as “A” level and “B” level on a business level)
Socialresponsiveness Level
Social Responsiveness of a company that is trying to fulfill its social obligation, usually ”