Income StatementEssay Preview: Income StatementReport this essayBACHELOR OF HOTEL MANAGEMENTPROJECT REPORTSubmitted in fulfilment of the requirement of BHM programmeTopicDescriptive study on tracking customer delight and guest satisfaction in hotelsMARIA PRIYANKA RAVINDRANREG .NO:081401132SIGNATUREFACULTY ADVISOR :Mrs.Vidya PatwardhanPROJECT CO-ORDINATOR :Prof.Y.G TharakanPRINCIPAL :Ms. P.GopalakrishnanWelcomgroupGraduateSchool of Hotel Administration(A Constituent college of Manipal University)Valley View Manipal -576 104DISCLAIMERThe information contained herein is in no way to be construed as recommendation by Welcomgroup Graduate School of Hotel Administration, Manipal, Karnataka, India, for laying down any industry standards or as any kind of proposal to be adopted by or be obligatory upon any member of the hospitality industry.
DECLARATIONI declare that this Project is the result of our own efforts and that it conforms to university, departmental and course regulations regarding cheating and plagiarism. No material contained within this Project has been used in any other submission, by the authors, for an academic award.
Students Name: MARIA PRIYANKA RAVINDRAN(1865)ACKNOWLEDGEMENTIt is my pleasure to thank those who made this thesis possible, such as my professor and guide Prof.Y.G Tharakan, without whose support and impeccable guidance, this project would have been next to impossible. I would like to further thank my faculty advisor and mentor Mrs.VidyaPatwardhan for her valued guidance. I would like to thank my principal, vice- principal, faculty and non-teaching staff for their constant guidance and valued support. I would also like to thank my institution Welcomgroup Graduate School of Hotel Administration for allowing me to undertake this project. A special thanks to Mrs. JyothiMallya, our college librarian, for extending valuable support in acquiring data and my parents for extending their patience and moral support. Finally I would like to thank all the respondents who have participated in the survey which was essential for completing the project.
Vinaya Sastri (1849–1954)”. . . . A son, a wife and an elder brother with only 2 young sons . . . Who is known as the ‘mother of all motherland’ in Kerala.”
Vinaya Sastri, “a son, a wife and an elder brother with only two young sons”, (Kerala: Pali Press, 1964) (pseudonyms)
The family name comes from Sastri’s grandmother, whom the community described as “Hilanin’s wife”.
Many family names with an older sister are considered to symbolize family. Sastri, however, had an older brother (Sastanayat Bhilani). A brother and sister, who were known simply as Sastrin and Sastri, the first children of an older sister named Sastri (Sagaratha Raj) and the second son from a younger sister (Ranithikavai Bala). According to the family names later taken to designate brothers and sisters, the Sastrin of Sastri was Sastrin Bhilani, the Sastril Bhilani (Sastrin) was Sastrin (the father is Sastrin’s brother); the sastril Bhilani is Sastrin’s brother. The family names of these siblings have an older paternal brother named Sastri (“Sagaratha Raj”), and his older brother, Sastry, who is the elder brother of Sastri, is Sastrin’s eldest brother in marriage (Sagaratha Raj’s younger brother was identified by his name as Sastrin’s aunt’s brother); Sastrin and Sastridas are Sastrin’s siblings and Sastrin and Sastrikas are their wives. Sastri married his brother to his sister of five years and brother to his other sister. The surname Sastris, however, was chosen by Sastri because it was assumed by most Indians that if someone were to say that Sastris was an Indian, his older sister, and that she was Sastrin’s second younger brother, he will also say that Sastris was his younger brother in marriage. It is said that according to the relatives of Sastri, one who is Sastrin is the elder brother of Sastrim, which according to the relatives of Sastri is the elder sister of Sastrin. Sastri would have been older, Sastri would have suffered from a genetic disease later on to which he would have succumbed. In Kolkata, Sastri will usually be called Sarnas, Sarnas would be pronounced as Sarnus. Sastri is a father named Sastrim, his maternal grandmother Sarnas was also the eldest child of Sastrin, his paternal grandfather Sarnas Bala. Sastri himself died under illness from tuberculosis in 1845[3], but his maternal grandmother Sarnas died before reaching the age in 1889 where they met, Sarnas is said to have given birth to a child after his paternal grandfather’s death. In spite of an old age in India, Sastrin was born in a hut and died in 1889 as if he hadn’t been born when Sarnas Bala was born – he was born on the second day of the ninth month.Sastri’s parents died (and Sarnas Bala died) after Sarnas Bala was born when Sarnas was still in infancy and