Operational Behavior
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Group Ð- Two or more individuals, interacting and interdependent, who have come together to achieve particular objectives.
Formal Group Ð- A designated work group defined by the organizations structure.
Informal Group Ð- A group that is neither formally nor organizationally determined; appears in response to the need for social contract.
Command Group Ð- A group composed of the individuals who report directly to a given manner.
Task Group Ð- Those working together to complete a job task.
Interest Group Ð- Those working together to attain a specific objective with which each is concerned.
Friendship Group Ð- Those brought together because they share one or more common characteristics.
Five stage group development model Ð- Five distinct stages groups go through: forming, storming, norming, performing, and adjourning.
Forming Stage Ð- The first stage in group development, characterized by much uncertainty.
Storming Stage Ð- The second stage in group development, characterized by intragroup conflict.
Norming Stage Ð- The third stage, characterized by close relationships and cohesiveness.
Performing Stage Ð- The fourth stage, when the group is fully functional.
Adjourning Stage Ð- The final stage in group development for temporary groups, characterized by concern with wrapping up activities rather than task performance.
Punctuated-equilibrium model Ð- Transitions temporary groups go through between inertia and activity.
Psychological Contract Ð- an unwritten agreement that sets out what management expects from the employee, and vice versa.
Role Conflict Ð- A situation in which an individual is confronted by divergent role expectations.
Zimbardos Prison Experiment Ð-
Norms Ð- Acceptable standards of behavior within a group that are shared by the groups members.
Hawthorn Studies