Total Quality Methodologies Paper
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At McBride Financial Services there are many total quality methods can be used to execute our organizations strategic planning process. Of the numerous choices given such as Continuous Quality Improvement, Value chain analysis, Six Sigma, Lean manufacturing, Theory of Constraints, and Just In time, there was a difficult decision to choose. International Organization for Standards (ISO 9000 and 14000) was the TQ methodology that was chosen by myself to present to incorporate into the strategic planning process. Strategic objectives to an organization are important because it helps to give an idea of what is to come, and ways to execute the plans. International Organization for Standards is a set of standards for quality management systems, but the differ by the requirements needed for certification (p.1).
McBride Financial Services strategic objectives deals includes: achieving financial break-even within six months of commencing operations, becoming a profitable company within one year of operating, and leveraging technology to minimize costs and maximizing efficiencies for customers and the business in applying for and obtaining mortgages (p.1). ISO 9000 can be incorporated into the organizations strategic objectives because of the requirements, which includes; monitoring processes to ensure they are effective, keeping adequate records, and facilitating continual improvement. The requirements ties into the objectives because the ISO 9000 standard does not guarantee the compliance of end products and services; rather, it certifies that consistent business processes are being applied (p.2). The ISO 9000 is an important standard to incorporate in the objective because it shows the importance of the overall total quality of the organization, points to the adequate keeping of records.
ISO 14000 is an environmental management standard that exist to help organizations minimize how their operations negatively