Strategic HumanEssay Preview: Strategic HumanReport this essayRUNNING HEAD: Strategic HumanStrategic Human Resources ResearchUniversity of PhoenixMBA530 Human Capital DevelopmentMarch 14, 2005AbstractIn this paper the author informs the reader of specific issues related to InterClean Inc. The issues at InterClean Inc. will be compared and contrasted to: Tenet Healthcare The Home Depot, . A brief explanation of how the companies have experienced similar problems that have affected the human resources department at each business in specific areas will be provided for the companies. In the following pages the reader will find a synopsis containing information that will be used to discover similarities and differences and will define the human resource style of approaching and solving issues that each company utilized.
The companies researched in this paper have all experienced various changes since the beginning of 2007. These changes have had a negative impact on the human resources department in all companies. The recent changes have affected their employees with issues like employee morale and ethical problems. In comparison to InterClean Inc.s the Human Resource department for these companies have also found problems that have affected the company in a negative ways. These issues include code of ethics policies, morale, and cost of hiring and firing of employees.
Tenet Health-Diana OrtegaTenet Healthcare is a corporation that owns and operates acute care hospitals through out the United States with the goal to provide the best possible care to their patients. With an operating strategy to create market leading integrated delivery networks offering a variety of medical and ancillary health care services. Tenet focuses on quality, industry recognition, and transparency. Using internal Balanced Scorecards Tenet hospitals are able to track their results on metrics that measure the quality of care and service provided to patients. This has led to an eight percent increase in quality performance measures from the hospitals in the network prompting them to receive numerous recognitions. The company has also instituted some of the most rigorous standards for corporate governance, compliance, and ethics to ensure employees consistently behave ethically and honorably.
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- Tenet’s goal is to provide its care to the public all the time. With Patient Care’s commitment to ensure patient care meets the most diverse needs of an evolving society, Tenet was elected one of the top public organizations in the industry to implement a quality management model, manage its workforce and build its value proposition – which means it provides quality care throughout the entire continuum of healthcare.
- Our primary goal is to build a system for healthcare that, as soon as it becomes clear that a patient is receiving care as soon as he or she arrives at a hospital, the hospital will not treat the disease and the patients will be helped with his/her needs.
- Every tenet patient has the right to remain home, without fear of being abandoned or left behind.
- Tenet is providing medical care for you through a trust that has a long and dedicated history of developing, testing and delivering quality health care systems. Our quality, integrity and service have been recognized by the Healthcare Organizations’ Best Practices Forum (HOGF), National Organization of Assisted Living (NORA), and the U.S. Medical Device Association, where we have received accolades of the highest ethical standards.
- Our goal is to ensure that patient care is delivered to patients and patients’ families at every turn. Tenet is committed to offering comprehensive health care care as a proven and proven alternative to traditional hospitals. Every patient deserves the opportunity to experience what it takes to ensure wellbeing and health for everyone. Tenet is proud to be represented by A.J. and the NOSF. When I was in school and college, we had very high expectations: We were all going to be nurses, doctors, or doctors at tenet hospitals, but by the time we reached high school, I could relate to nearly all of us. We were all going to have problems, even when we were well. Our education, working with physicians, teaching medicine, and community service helped us become successful as our schools and hospitals grew. The tenet organization, that has helped the health care industry grow, is a group of ten thousand strong. We serve in a way that is respectful of those who care most for us, with compassionate staff and a healthy community. We also engage with the public in a positive manner as they grow up and become part of our community. It is our belief that the quality as well as the safety of patients outweigh the safety of patients. Tenet is proud to be a place where everyone’s health is respected, regardless of who has the most health issues.
- We invest from a very small number of companies in innovative business strategies which are based on research-based and market driven principles, principles based on long-term research, methods of trial, results based analysis, and quality assurance. We also share best practices in our leadership of quality management in our corporate units. Tenet gives you choice in the matter of choosing a service to receive care: we use proven and proven health plans that address these and other health concerns at a comprehensive, integrated, high quality facility at every stage. We invest from companies whose focus is customer service and have experienced success in many categories. We also provide quality care on a wide variety of sites, from our online pharmacy for seniors, to our online physician’s office and on-the-go pharmacy. In addition to growing our business, Tenet has been an active participant in many small and medium small events and educational events around the world. Over the years, we have worked with organizations from leading international health and technology centers that share
IssueAccording to a companys statements “Business can only be as good as its team of employees” leading the company to hire, develop and promote quality people dedicated to providing quality healthcare.(H.R. Fact sheet, 2006) However, although the intention to hire the best candidates possible is there, unfortunately there were times when this company made some wrong choices. What many people dont know are the real reasons Tenet has taken the initiative to implement such rigorous standards lately. Since 2002 this company has been facing an array of financial problems thanks to the greed and corruption of some employees stationed in different Tenet owed hospitals through out the United States.
After finding several employees guilty of tempering with insurance claims, subordination and others serious charges the government has imposed a severe penalty on all Tenet hospitals. The court fees and settlements have been sadly felt by almost every hospital in the network over the past few years forcing the company to conduct serious cost reduction plans and strategies. For example, local Tenet hospitals here in El Paso have suffered various losses thanks to all the problems caused outside of the city. Although, these local hospitals are some of the most profitable for the network, theyve had to undergo a series for cuts and changes. Unfortunate changes as well as stressful for many jeopardizing the companys reputation as well.
Company responseThe first changes implemented in all Tenet facilities were new Ethical Policies. Employees began taking longer mandatory training classes and online courses to avoid government fines. The network made several agreements with the government from which new mandatory ethical training for all Tenet employees was part of. Later came the requests for cost reductions from each department which included reductions in the purchase of supplies, equipment and the request for services such as repairs. After the cuts of material things proved not to be sufficient to help alleviate the situation H.R. began to conduct intensive analysis of employee conduct, labor surplus, and continued by suggesting mergers of departments and facilities. The consequences followed with things such as the delay of pay increases, the removal of bonuses, and the elimination of some employee assistance programs such as the child care services for employees children.
Out ComesFinally, after numerous attempts to bring down cost to help the rest of the network stay afloat the local facilities were asked to evaluate employees and layoff as many people as possible leaving only the necessary staff to do the job. Naturally, this brought more problems such as over time, distrust and fear from employees towards management, frustration, turnover, etc. Unfortunately, the layoffs proved to be only a temporary financial boost because the company continues to spend more money on early retirements, severance pay, overtime, new hire training, and outsourcing.
Key ConceptTenet intended to “align organizational structure with strategy “by providing new and more intense ethics classes. Mergers were then conducted where several employees they got to be cross trained and able to transfer to other departments. Although, the intention was to organize the company for success, sadly the attempts havent provided good lasting outcomes. The company continues to look for more ways and areas where money could be saved like the renegotiation of contracts, purchases, and even the removal of clinics and services in the community. Despite the hard work performed and the loyalty of the remaining employees, sometimes it is just not enough and it is then when the company is forced to conduct more layoffs as it has and will probably continue to do so.
Key ConceptTenet aims to provide the best of the best for all business customers, and aims to give you a variety of benefits and a variety of experience that you can enjoy. Key Concepts, which is intended for new business owners with multiple interests, is built on the philosophy of using an individual, well defined work ethic not just to increase your brand but enhance the team-building skills your businesses need. Key Concepts will help you build the brand and career for yourself and for your group within the brand, which will serve in the longer term. Key Concepts will assist you in providing new, innovative, and rewarding work experience for your company by educating you about the various fields and tasks your job entails.
Key ConceptTenet provides you a wide range of workplace benefits including, but not limited to, free food, health insurance, vacation time, business education, holiday benefits, training, promotions, vacation accommodations, and even an enhanced pay plan by providing you with a variety of options. Key Concepts will be for any organization, so you know just what it is you are looking into and have the flexibility to work to your best advantage.
Key ConceptTenet aims to provide the best of the best for all business customers, and aims to give you a variety of benefits and a variety of experience that you can enjoy. Key Concepts, which is intended for new business owners with multiple interests, is built on the philosophy of using an individual, well defined work ethic not just to increase your brand but enhance the team-building skills your businesses need. Key Concepts will help you build the brand and career for yourself and for your group within the brand, which will serve in the longer term. Key Concepts will assist you in providing new, innovative, and rewarding work experience for your company by educating you about the various fields and tasks your job entails.
Key ConceptTenet provides you a wide range of workplace benefits including, but not limited to, free food, health insurance, vacation time, business education, holiday benefits, training, promotions, vacation accommodations, and even an enhanced pay plan by providing you with a variety of options. Key Concepts will be for any organization, so you know just what it is you are looking into and have the flexibility to work to your best advantage.
Home Depot-Eddie MaeseHome Depot is the largest home improvement store in its class. The store has swept the Nation with 2,000 stores in the United States. Home Depot began by servicing and catering to the “do it yourself customers. As the company emerged