Exec Summary Managing a Global Team: Greg James at Sun Microsystems, Inc.
Managing a Global Team: Greg James at Sun Microsystems, Inc.JamesA star engineer, technical, complex technical problems.  Really large team.  Issues with cohesion.Open work – some did it to do it, buy-inFace-to-face contact, see the groups evenly and see them more.  Rotational hours to spread around the duties (time zones)Weekly conference calls: stuck to list of topics, firm start/end times (equity with agenda)Suggestion: have individual EE/mgr conversation to decide if Open Work arrangement is appropriateSuggestion: clear, well-understood, consistent protocol (to eliminate time change/ weekend/weekday issue)Suggestion: manager training, effective team communication, potential have semi-annual group meetings in-person, watercooler convos/favoring the AmericansSuggestion: need new approach to staffing, James selected technical people/leftoversUAE11 people – not enough face-to-face contact, disconnected from company as a wholeProgress takes longer because of developing relationships… dealing with 2 timelinesCultural problems… more work, perf evals, missing deadlines, Raul and Jamal interpersonal issuesMiddle east – dissatisfaction with the arrangements (stuff from the graphs)Suggestion: cultural sensitivity training, potentially move/replace team membersIssue: company/country culture mismatchIndiaRaul and Jamal, Praveen and Nick interpersonal problems (Indian team not competent)2nd class citizens – fewer agenda items, interruptions, issues were already addressed lastUnhappy – customer maintenance, put out fires, no creative inputSuggestion: clarify job roles, allow for creative inputU.S.11 employees inherited from a start-up acquisitionRationalize compensation because of job securityUnfair workload, French vacation lawsEmail threads: James favoring, making decisions without everyoneSuggestion: Nick shouldn’t be Open Work, change approach to deadlines to accommodate UAE timelineSuggestion: definitely need cultural sensitivity training, they have a sense of entitlementFranceResearch: how rigid labor laws are during national vacationDisparity between American pay, issue of job security (except not really because they were contract workers)Company overallTeam staffing and compensation: world market, work is equitable pay is notJames took the easy way to staffingVirtual teams: understanding the circumstances with time changes, cultureSuggestion: meeting twice per quarter (8 times a year) rotating location to increase facetime; expose managers to other sites, maybe encourage more cultural awareness and understandingJames is more reactive than proactive, spends most of his time in Santa Clara
Essay About Time Zones And Global Team
Essay, Pages 1 (356 words)
Latest Update: July 4, 2021
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