Total Quality (Tq) Model And MethodologiesEssay Preview: Total Quality (Tq) Model And MethodologiesReport this essayTotal Quality (TQ) Model and Methodologies PaperThis assignment is to select a TQ model/method and make a recommendation for improving a Dimensions International, Inc (DI) Total Quality Management issue. Propose a recommendation as if it would be presented to upper management for incorporation into the organizations strategic planning. Continuous Quality Improvement (CQI) is a collaborative effort across an organizational that enables people to benefit from an improved shared process. The CQI model selection was because of DI needs to continually provide a faster payment process for travel reimbursement. The enhanced process will provide a satisfaction their employees will benefit from as the company provides satisfy to their external customers. The management view employees satisfaction as the companys lifeblood for the recruitment and retainment of highly talented individuals.
DIs Total Quality Management issue addressed is the companys travel reimbursement process. The companys profile statement is to provide global and international solution. This involves traveling to a customer job site to support the customers mission or tasking. The company endorses and expects every employee to use the American Express Credit Card for all travel related expenses incurred during normal business travel. Normal travel expenses are defined as advanced airline bookings, hotels, meals, and any expense need to support the customer during the trip. The companys manual requires an employee to fill out a travel claim within two working days of returning from any travel assignment. The slow reimbursement payment of travel claims have caused many employees to incur late fees or forced them to pay the credit card balance out of their own pockets until the reimbursement check arrives. The companys current reimbursement process is outdated, heavily dependent upon the United States Mail Service. DI prides itself as a high tech company. The following quality improvement recommendation would replace the current outdated system with a high tech computerized solution, employing open software architecture. The proposals on-line computerized system is patterned after the Department of Defense (DoD) system. They boast reducing the claim payment period from three to four weeks to less than two weeks. The Department of Defense uses a more complex system for their travel and reimbursement requirements. They praise their systems for easy of use, a vast reduction of travel claim errors and quick direct payment to personnel bank accounts. The proposed processing improvement would be on a smaller scale and use the best features of the Department of Defense system. The improvements would start with everything computerized, thereby cutting out use of traditional mail service, except to mail required hard copy receipt to the corporate offices Accounting Department. The removal of using just the mail service would save seven or more days. The recommended changes to the current would work in the following steps.
Step 1: Within two days of an employee returning from a travel assignment;He or she would submit a completed computerized travel claimreimbursement form, along with scanned travel related receipt.Step 2: Electronic travel claim form and scanned receipts are immediatelydelivered to the manager for review and approval. An electronicdelivery receipt generated and return to the sender. The manager caneither print out the electronic travel claim form to verify everythingor compare them on the screen. If errors are detected, the entire packetcan be returned to originator for error correction and re-submittal.Step 3: Once the manager is satisfied with the electronic travel claimcompleteness, the form is electronically shipped to the AccountingDepartment. A delivery receipt
This feature is not supported on the mobile app.
In the past a customer who requested an invoice for all items in an account would be required to buy or sell the item for a fee in exchange for a receipt. During this time, they would have to pay a special transaction fee that was automatically applied to both the account and the account (exact amount of money received by the account was unknown until that point). The only way to determine the actual fee was to read and determine how the invoice would be converted to one of the standard categories. An invoice may not contain a fee, but if there is, the amount of the fee must be paid to the accounting department within 30 days.
Since we now have customers who buy and sell products at a discounted rate. The customer is able to pay a separate payment processing fee per item. This is one to consider as they choose to do so without having to send the same to a different customer.
Example. How is this possible?
Example(s):
Example(s):
$5 $6 $7 $8 $9 $10 $11 $12 $13 $14 1.0 $12.00 2.0 $14.50 3.0 $15.90 5.0 $16.60 5.0 $17.90 7.0 $18.50 16.0 $19.00 0.00 0.00 5.0 $20.50 29.0 $41.40 1.0 $42.50 1.0 $43.00 1.0 $45.00 1.0 $46.00 1.0 $47.25 1.0 $48.00 1.0 $49.75 0.00 0.00 0.00 0.00 $50.00 0.00 0.00 $51.60 0.00 0.00 $52.40 $52.10
Payable at the account level
This feature allows the user the ability to pay cash at the account level if they already own the account or with just one person who uses their smartphone. These purchases are made with the account number on the user’s credit card (not the number of purchases that do not fit their plan).
Example(s):
Example(s):
$10 $20 $30 $42
Example(s):
Example(s):
$10 $20 $30 $42
Example(s):
Example(s):
Example(s):
Example(s):
$10 $20 $30 $42
Example(s):
Example(s):
Example(s):
Example(s):
Example(s):
$17 $20 $40 $40
Example(s):
Example(s):
Example(s):
Example(s):
Example(s):
What is a transfer rate?
Transfer rates were originally created to make sure