Vision Consulting Final Decision on Travel Agency
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From:
[email protected]
Date:
6/14/12
Subject:
Final Decision on Travel Agency
Valued Partners,
As a key step to continue our company growth goals, I am excited to announce that we will be using IMP Travel as our exclusive travel agency going forward.
After a tough decision process, we decided that the local aspect of IMP will allow them to adapt with us as we also expand our company. One aspect that is crucial is that a company that can provide excellent customer service at all hours, which has proven to be an issue with MBA Global outside of normal business hours. SMG Travel was very enticing due to their travel card which would help us see an additional 1% return, but we are confident that we could negotiate terms that could benefit us even more. In addition, SMGs trouble with remote locations could have proved a hindrance with our expansion plans.
I can be the first to say that IMP is not perfect. While our personal relationships with their agents has proven extremely valuable, IMPs smaller size will mean that we will want to take care of the most business possible with our local offices and move away from tying up loose ends abroad. This, however, can also prove to be of great benefit to us in the future. While the larger travel agencies already have infrastructure in place to suit their needs, becoming IMPs largest customer could mean that both of our companies can expand to locations that are strategic for all.
Again, I am extremely pleased to announce our decision to go with IMP Travel and look forward to our future. If you have any questions or concerns, please feel free to contact me.