Unicef Case Study
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UNICEFInformation Technology Solutions PlanFinal Project By:        David MenapaceSouthern New Hampshire UniversityIT 515        Innovation in Information TechnologyAbstractAs a global organization that offers assistance to women in children in times of need, UNICEF is in search of cost effective technologies that would allow them to communicate when communication infrastructures are absent or unreliable.  This Information Technology Solutions Plan first introduces 3 different technologies that UNICEF could implement to meet this need.  As part of this document, you will find research, critique, and implementation strategies for each of these technologies.  One of these 3 technologies will eventually be chosen and a thorough implementation strategy proposal will be presented for UNICEF’s adoption of the new technology.Table of ContentsBackground……………………………………………………………………………..…………5UNICEF in the Field………………………………………………………………………………5UNICEF’s Biggest Challenge        …………………………………………………………………….6UNISEF’s Communication Needs & How They Can Be Improved……………………………7Stakeholders……………………………………………………………………………………….8Choosing the Best Technology……………………………………………………………………92-Way Pagers…………………………………………………………………………………….102-Way Pager Benefits……………………………………………………………………112-Way Pager Drawbacks…………………………………………………………………122-Way Pager Implementation……………………………………………………………12        2-Way Pager Costs……………………………………………………………………….13        Cost to Implement……………………………………………………………………….13        Annual Service Cost……………………………………………………………………..13        Cost Effectiveness……………………………………………………………………….14Satellite Phone……………………………………………………………………………………14        Satellite Phone Benefits………………………………………………………………….16        Satellite Phone Drawbacks………………………………………………………………16        Satellite Phone Implementation………………………………………………………….17        Satellite Phone Costs…………………………………………………………………….17
Cost to Implement………………………………………………………………………..18        Annual Service Cost……………………………………………………………………..18        Cost Effectiveness……………………………………………………………………….18goTenna…………………………………………………………………………………………..18        goTenna Benefits…………………………………………………………………………20        goTenna Drawbacks……………………………………………………………………..20        goTenna Implementation…………………………………………………………………21        goTenna Costs        ……………………………………………………………………………21        goTenna Cost to Implement for 1 office…………………………………………………21        goTenna Cost to Implement for 190 offices……………………………………………..21Cost Effectiveness……………………………………………………………………….22The Best Communication Technology for UNICEF…………………………………………….22Adoption and Strategies Proposal………………………………………………………………..23The Technology Life Cycle………………………………………………………………………23Timelines……….………………………………………………………………………………..27        Acquisition…..……………………………………………………………………………28        Installation……….……………………………………………………………………….28        Testing/Training………………………………………………………………………….29        Go-Live………..…………………………………………………………………………30Variables…………..……………………………………………………………………………..31        Internal Variables………………………………………………………………………..31        External Variables………….……………………………………………………………33Implementation Plan…………………………………………………………………………….34Goals that the Plan Supports………….…………………………………………………………34Implementation Plan Milestones…………….………………………………………………….36Implementation Plan Communication…………………………………………………………..38Stakeholder and Stakeholder Needs……………………………………………………………..39Ensuring That Stakeholder Needs Are Met…….………………………………………………..41