Mgmt 3010 – Financial Department Managers Summary Report
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Financial Department Managers Summary ReportHaolin Ruan200297517Strategic Management MGMT 3010Professor Erin WilsonJanuary 10, 2018TABLE OF CONTENTSOverview 3Competitor Status 3Total Revenue 3 MAnager’s Summary 3Development Portfolio 3RevPAR 4 Hotel Summary 5Highlights 5 Refurbishment Condition Departmental Operating Schedules Low point 6 Total Expense Strategic Plan 8Comparison 8REcommendations 9Food and beverage 8 Financial Department Managers Summary ReportThe purpose of this report is to analyses Seascape Inn’s financial performance over the last four years. Overall, we have achieved an excellent performance in this period comparing to our competitor. Most data indicate a positive trend. Also, we had an excellent performance on creating revenue. We increased over 75% of total revenue during Year 3 to Year 0.Competitor StatusSeascape InnCompetitorOPERATION:REVPAR$88.1061.01Gross Operating Profit (IBFC%)40.0838.42Room Market Share%18.6414.14Relative Market Share%56.943.10OWNER:ROCE%-Pretax profit/Capital Employed29.4221.81GUEST:Guest Satisfaction Survey (%)6256STAFF:Staff Satisfaction survey (%)7764OVERALL RANKING12[pic 1]Manager’s SummaryAs the manager of financial department, some decisions we have made significantly influenced our hotel’s development and led to great achievements. Development Portfolio
DecisionsCost($)Installation TimeYear3Build Health Club895,91718 weeksYear2Restaruant Extension148,6408 weeksYear2Parking Lot Extension87,59212 weeksYear1Build conference center530,00020 weeksWhile we were making those decisions, we focused on considering our customers’ and staffs’reviews, financial statement as well as competitor’s statu. The strategy we used are fulfilling our guest’s demands within our ability. Making those decisions brought a lot of achievement to Seascape Inn, and one of our best achievement is the steady increasing of RevPAR in this period During Year 0 and Year 3, RevPAR of Seascape Inn had increared by 63%, which indicates our revenue grows constantly. After we started built extra facilities and services at our hotel, our general booking performance were getting better and better. During Year 0 and Year 1, after we built conference center, the room occupany increased from 33.3% to 71.3%. Afterwards, we extened our restaurant and parking lot in Year 2, and the room occupany were increased from 71.3% to 83.5%. In Year 3, after we builded the Health Club, the room occupany increased to 89.8%. Based on these data, we believe the room occupany will achieve over 95% in next serveral years.[pic 2]Year3Year2Year1Year0% ChangeAvailable Rooms1251251251250Average occupancy%89.883.571.333.363.0Average room rate98.283.477.390.38.0RevPAR79.781.253.629.663.0Hotel SummarySeascape Inn is promising in hospitality industry, as the amount of the Room Night Sold have increased more than 50% between Year 0 and Year 3. In past four years, our team has a professional and extraordinary performance on making operating decisions. We carefully evaluated very single comment from our guests, analyzed our financial statement, listened to our employees, and paid closely attention to our competitors. All those hard work is the key to make better strategic decisions for the hotel in the past four years.